According to the 2021 E-commerce in Europe report by PostNord, “297 million consumers in Europe shop online” and have spent an estimated €465 billion for online shopping in the past year.
Those are big numbers. If you are in the eCommerce business, you would want to know how you can have a share of that. Though we’re not delving into marketing or conversion optimization strategies in this article, we offer you one simple way to increase your chances of capturing a portion of that market.
Here’s how—make sure your payment methods are what shoppers actually use. Don’t let potential buyers abandon checkout just because you don’t offer the means of payment they feel most comfortable using.
To give you a head start, let’s look at some of the popular payment methods in Europe, the UK, and the US today.
Popular payment methods in Europe, the UK, and the US
Here are the preferred payment methods in Europe, the United Kingdom (UK), and the United States (US).
Digital wallets and payment cards were the most popular payment methods across Europe in 2021, according to DPDgroup.
Digital wallets such as Paypal were the most preferred payment method in Germany and Italy. Consumers from Belgium, Spain, France, Switzerland, and Denmark named Visa or Mastercard as their preferred payment method.
Country-based trends in Europe
- Local payment solutions occupy strong positions in some countries.
- iDEAL has been the preferred payment method in the Netherlands for years and has remained so in 2021.
- Shoppers in Poland primarily use Przelewy24 and Payu to pay for online purchases.
- Multibanco is a top choice among Portuguese e-shoppers.
- Klana is the 4th preferred payment method in Austria and also a popular one in Germany.
In 2021, the UK remained one of the strongest eCommerce markets in Europe, with a higher purchase amount and eCommerce share than other European countries, according to PostNord.
Predictions and trends in the UK
J.P. Morgan predicts that cards will be among the most popular payment methods in 2023, along with digital wallets.
Severe restrictions in the UK during the pandemic led to very low usage of cash as a payment method. COVID-19 greatly affected shopping behaviors there. However, a survey conducted by PostNord revealed an equal split between those who were inclined to continue shopping online and those who wished to go back to offline shopping. Hence, a shift in the share of cash as a payment method could be expected.
US consumers stood out for using credit cards the most for online shopping. However, a 2021 study by GoCardless estimated that up to 76% of young Americans aged 18 – 24 are less likely to use credit cards for online shopping.
Meanwhile, as the market exhibits interest in using cryptocurrency as a payment method, Worldpay recognizes merchants in the US as among the front-runners in accommodating the demand.
Trends in the US
Digital wallets are expected to become a leading payment method this year and are projected to account for nearly one-third of regional eCommerce spending by 2025. These include Apple Pay, Amazon Pay, Google Pay, and PayPal.
BNPL (Buy Now Pay Later) doubled its share in 2021 and is projected to reach a 9% share of the preferred payment method in the US in 2025, as dozen of firms compete for the market. The preferred payment methods for BNPL in the US are Affirm, Klarna, PayPal Credit, Riverty (formerly AfterPay), Sezzle, and Zip.
Want to find out which payment methods your market prefers? Our CRO strategists can find out for you. Reach out at [email protected] or hit the chat bubble on the right!