Connect Bigcommerce with FreshBooks to sync orders, customers, taxes, and payments, so invoices and accounting stay accurate without manual exports or spreadsheet cleanup.
• Bigcommerce orders are pulled via the Orders API and transformed into FreshBooks invoices or sales entries based on a defined document model.
• Customer profiles are matched by email and mapped into FreshBooks clients, with de-duplication rules handling repeats and updates.
• Line items map SKU, name, quantity, unit price, discounts, and shipping into invoice rows, with tax values routed to the closest available tax setup.
• Payment status mapping translates Bigcommerce states (paid, partially refunded, refunded, voided) into FreshBooks payment records and invoice status changes.
• Delta-based syncs process only new or changed orders using updated timestamps, with idempotency keys preventing duplicate invoice creation.
• Sync errors are logged with order and invoice identifiers, and retries are handled through queued processing with rate-limit awareness.
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We map Bigcommerce order totals into FreshBooks invoices, including item lines, shipping, tax, and discount logic. You can also define when invoices are created, such as only after payment is captured.
Yes, we sync payment status and use order identifiers to avoid double posting. This keeps FreshBooks invoice balances aligned with what Bigcommerce actually collected.
It can post refunds as credit notes or negative lines, depending on your accounting rules. Partial refunds are supported, so reconciliation stays clean at month-end.
Typically we sync customer name, email, billing details, and company fields to FreshBooks clients. Matching rules prevent creating a new client record for an existing customer.
Yes, we design mappings that keep stores, currencies, and tax logic separated where needed, and unified where it makes sense. scandiweb has delivered 2,100+ eCommerce projects across 700+ clients since 2003.










