eCommerce UX & CRO services

Power your business with conversion strategies and UX solutions that trigger revenue growth and ROI increase across all eCommerce channels

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We empower the leading global brands

What eCommerce UX & CRO services scandiweb provides

User journey optimization

Ongoing CX optimization

Checkout optimization

eCommerce benchmarking

User research & VOC

Customer journey revamp

CRO hypothesis validation

User personas definition

Quantitative data analysis

A/B testing

UX audits & research

UX audit & analysis

Accessibility analysis

UX mapping

Sitemap and information architecture audit

UX hypothesis validation

Wireframes development

User testing

A/B testing

Design & creative

Mobile-first and responsive design

PWA and Magento design

Visual prototyping

Validation of UI efficiency interactive prototyping

Navigation menu upgrade

Styleguides and specifications

Pattern libraries & design systems

A/B testing

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Why choose scandiweb for eCommerce UX & CRO services

Market research & eCommerce benchmarking

Market analysis and benchmarking against niche and industry competitors. Insights gathering on design, functionalities, customer experience, etc

UX & CRO research

Complex qualitative and quantitative data analysis to identify customer personas, uncover weaknesses and areas for improvement in customer journeys

Wireframes development

Conversion-optimized wireframes prototyping based on the results of the UX & CRO audit. Definition of layout, content, and functionality

Gap analysis & user tests

User tests to validate UX & CRO hypothesis efficiency and eliminate risks. Insights gathering. Introduction of updates

Iteration & validation

Final designs, with the pattern library (user interface design elements), project visual structure, and source files optimized for mobile and desktop

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Our CRO & UX methodology

We follow a step-by-step CX-driven design methodology and custom-tailor it to the goals, needs, and context of each of our clients

Business analytics

CRO & UX

Design team

Each team is responsible for a specific part of the process, with deliverables validated against requirements.

Our research methodology is powered by the knowledge from the leading research Institutions

scandiweb brings together eCommerce practitioners from all over the world

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eCommerce success stories with scandiweb

We enable business growth and revenue increase by implementing client-tailored CRO and UX/UI solutions based on our knowledge of 500+ realized eCom projects. Here are just some of the examples.

10% YoY CRO increase

The leading sportswear retailer of the Baltics

Improving user journey by revamping menu navigation

Introduction of new customer journey for in-store pick up

Continuous optimization program to improve overall store UX by following prioritized optimization roadmap

Extensive CX research

One of the top banks of the Baltic region

Extensive CX research—analysis of VOC, session recordings, heatmaps, social media, live chats, interview with customer support—leading to the identification of 60+ hypotheses

Conversion driven wireframes

New user journey testing, with users on interactive prototypes

148% increase in mobile-revenue

The top kitchenware retailer in the Nordics

Full conversion rate optimization program

Market & personas research

Lead generation from organic & paid landing pages to demo/registration stages

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scandiweb has helped us greatly to understand and implement our eCommerce platform on Magento.

Head of News Agency Applications

Erik Klepper

scandiweb proved to be a good fit and we are very happy with the commitment and dedication from both our team and the company.

Team Lead / PO at Happysocks

Victor Emilson

We have performed projects with scandiweb and to be honest is a pleasure to work with them!

eCommerce Manager

Marc Muntané

We have been increasingly impressed with scandiweb since we began working with them on our website.

Director of IT

Jimmy Yoon

PUMA on ScandiPWA has 3 – 4 times better performance than any other site in the group.

Chief Architect

Jason Barney

Working with scandiweb has been a positive experience, they have consistently kept their timelines and have competent people with the technical expertise to finish the job.