UI/UX design services for higher eCommerce conversions
We test store experiences with real users and redesign them for conversion, then hand your developers build-ready Figma files. From the UI/UX design team behind 2100+ eCommerce projects.
Trusted by 700+ leading brands worldwide
Trusted by 700+ leading brands worldwide
UX vs UI: the two halves of UI/UX design services
Our UI/UX design services pair both disciplines on every project, because conversion depends on both: a store that works but looks dated loses trust, and a beautiful store with a confusing flow loses carts.
UX design services
UX (user experience) is about how the product works. It makes the right things happen in the right order, without confusion or friction. What we do:
UI design services
UI (user interface) covers how the product looks and feels: the visuals, the branding, the buttons, and the layout users see on screen. What we do:
The numbers behind our UX design services
Results from our UX design services
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100+ UX improvements behind a global headwear store's growth
+40%
Checkout conversion rate
+176%
YoY revenue
+291.76%
Projected first-year ROI
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A 78% A/B test win rate for Sweden's leading kitchenware retailer
+73.32%
Add-to-cart rate after landing page revamp
+148%
Mobile revenue
+745.72%
Revenue from cart-abandonment emails
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Checkout errors cut by 61.7% for a global smokeless-nicotine retailer
+12%
Checkout conversion rate
+18%
Transactions
+38.5%
Revenue
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Certified experts, award-winning designers
Get a free UX audit from a senior UX expert
A professional outside perspective on your current experience: we pinpoint what is holding users back and where the biggest wins are, so you know exactly what to fix and why it matters.
Our UI/UX design process
Every project starts from evidence: we watch real users on your store and rank every issue by what it is worth before anything is redesigned. Each stage produces a deliverable you keep, validated before development starts.
UX & CRO audit
After your free audit, we review your highest-revenue flows, starting with checkout, for conversion impact. Each pain point is mapped and scored by expected return. See the method in our Jaguar store UX audit.
Research & analysis
We combine session data and voice-of-customer tools such as GA4, Hotjar, and Clarity to find where users drop off and why, then benchmark your store against 100+ best practices developed across 2100+ eCommerce sites.
Wireframes & prototyping
Insights from the audit become wireframes designed for conversion. Prototypes are tested early through tree testing and moderated sessions with 5+ users per device type, so weak layouts are rejected on the prototype, before production.
UI / visual design
Once the structure is agreed, the final UI is crafted in Figma on responsive design systems that support Magento (Adobe Commerce) and Shopify, as well as custom front ends. Every component is checked for hierarchy and clarity, especially on mobile.
User testing & feedback
Designs are validated through moderated usability tests and eye-tracking, on platforms such as UXtweak and Optimal Workshop. Friction points are corrected in the design file, with every finding documented and mapped to an update.
Iterative refinement
Using what testing shows, we simplify steps and remove anything that slows users down. The target is always measurable: higher conversion and smoother paths to purchase, confirmed against the audit's baseline.
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Common UX design issues and how we fix them
Ten UX issues cause most lost eCommerce conversions, and they repeat across stores. We find them with heuristic evaluation, a structured expert review against documented best practices, and with session data, then fix them in order of revenue impact.
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Uncover the UX flaws your users won’t tell you about
In your free consultation, we’ll take a close look at your current experience and highlight simple, high-impact opportunities you can act on right away.
See our UX design work in action
For Macron's B2B platform, we simplified bulk orders and custom teamwear flows and kept the design consistent with their B2C site.
Mapping bulk orders and multi-user roles with wireframes
To support Macron's B2B use cases, we built UX wireframes around three key user types, detailing every step of the product customization and ordering journey, aligned with how their teams operate day to day.
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Scalable UI templates for a cohesive look across platforms
Wireframes became final UI templates in a modular design system based on Macron's B2C identity. Quotes and order tables render as clean, consistent components that scale across regions.
Macron's B2B interface was named a top-3 finalist for the B2B Trailblazer Award at the 2024 Meet Magento New York Ecommerce Excellence Awards.
+132.5% conversion rate from direct traffic
+14.1% transactions
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A mobile experience built for busy business buyers
Stock-aware product pods and redesigned mobile quoting brought complex interactions like size and patch selection to small screens without losing capability. After launch, Macron saw:
+29.8% YoY revenue
+32.8% returning visitors
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Mobile UI/UX design services built to convert
Most of your buyers browse and buy on a phone, and business buyers increasingly order there too. Our mobile UI/UX design services put the small screen first. We rebuild forms so shoppers can complete them one-handed and cut the taps between product and payment.
Every screen is tested on real devices before handoff, so your mobile store converts as reliably as desktop.
Your first step to higher-converting UX starts here
Whether you are building something new or planning your first UX investment, get clarity on what to prioritize and how UX can support your business goals.
What our clients say
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Why global brands choose scandiweb for UI/UX design
Design here is one practice inside a full eCommerce agency, and that changes what you get from it.
Design and development under one roof
The designers who plan your store work beside scandiweb's own developers: what you approve in Figma is what goes live, with no handoff to a second agency.
A senior in-house UX team
20+ in-house UX/UI specialists focused on eCommerce, with certified experts from CXL, Baymard Institute, and Nielsen Norman Group setting the methods.
Priorities weighed by return
Every proposed fix is weighed by likely return and build effort. Your roadmap starts with the changes that pay back first, backed by test data.
Platform-agnostic and stack-savvy
Certified teams across Magento (Adobe Commerce), Shopify, and BigCommerce, plus Hyvä Platinum Partner status for modern storefront implementations.
A clear system for implementation
Weekly progress reviews plus annotated specs your developers build from directly, so far less time is lost to rework between the design and the build.
A low-risk way to start
The free UX audit lists the fixes with the highest revenue upside before you commit budget. The first decision you make with us costs nothing.
Winners of 3 consecutive awards for best design implementation
Awarded at Meet Magento New York in 2023, 2024, and 2025 for projects delivered for:
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More than a UX design agency
At scandiweb, UI/UX designers work next to the CRO analysts who watch live store data all day. Every design recommendation starts from measured shopper behavior. When the brief is full storefront identity design, our eCommerce web design services team takes it on.
We are the world's most certified Adobe Commerce (Magento) agency with 894+ Adobe certifications, #1 most certified Hyvä agency, and a Google Premier Partner 2026, ranking in the top 3% of agencies worldwide.
Get your free UX audit
Tell us where your store loses users, and we will show you what our UI/UX design services can do about it.
Prefer to talk now? Book a call straight away, or email us at: [email protected]
Frequently asked questions about UI/UX design services
What do UI/UX design services include?
UI/UX design services cover how a digital store works and how it looks: user research and testing, wireframes and prototypes, final interface design, and developer-ready files. At scandiweb the scope also includes conversion optimization, so design decisions are tested against store data first. A project can be one flow, such as checkout, or the full storefront design system.
How much do UI/UX design services cost?
Cost depends on scope: a focused redesign of one flow costs a fraction of a full storefront redesign. Work is scoped in fixed stages with a price agreed before each starts, and the free UX audit produces the first scoped estimate for your store. As a reference point, clients with ongoing UX and CRO programs have saved around $500K a year compared with an in-house CRO team.
What's included in your mobile UI/UX design services?
Mobile UI/UX design services at scandiweb cover mobile-first eCommerce flows and native app interfaces. The scope includes structure and wireframes, final visuals, microinteractions, and handoff files your developers implement from, documented for each breakpoint. Every screen is checked on physical phones and tablets before handoff.
What if we only want UX consulting services?
That works too. Our UX consulting services cover standalone expert guidance, such as a design review or input on an in-progress product, with no full redesign attached. Teams typically bring us in to validate a planned flow or to set up user testing their own designers can repeat.
What happens after the redesign goes live?
After launch, we measure the redesign against your store's pre-launch numbers and correct anything that underperforms. Most clients continue with a monthly testing cadence: each new hypothesis is checked against store revenue and designed by the same team that built the experience. You can also take it in-house, with documentation your team can build on.
What do your UX audit services include?
A UX audit reviews your store's key flows, such as checkout and product pages, against established usability standards and your own analytics, then delivers a prioritized list of fixes ordered by likely payback. Our UX audit services start free: the free version covers the most visible issues, and the full audit maps every friction point with supporting evidence.
How long does a UX redesign take?
The first prioritized fixes are often designed within days, because the audit lists quick wins first. Redesigning a single flow, checkout for example, typically takes a few weeks from research to developer handoff. A storefront-wide redesign with user testing is delivered in phases over a few months, and you approve each phase before it starts.
Do you offer UI/UX design and development services together?
Yes. UI/UX design and development services are delivered by one team: the people who design your store sit beside the developers who build it. Beyond eCommerce storefronts, the same team covers SaaS products and complex web applications. You brief one partner, and the design is built exactly as approved.
Do you design for the platform our store is built on?
Yes. We design for Shopify and Shopify Plus storefronts as well as Magento (Adobe Commerce) and BigCommerce, including headless builds. Our designers pair with certified developers on each platform, and designs respect what the platform can build natively. That partner status is public: you can verify scandiweb's tiers in Adobe's and Shopify's partner directories before you sign anything.
Why choose scandiweb for UI/UX design services?
Because design here is scoped and measured against a revenue target. Our UX specialists and developers are all in-house, and results are read from your store's own analytics, so accountability for the outcome never splits across vendors. The free UX audit sets the first target before you spend anything. On the first call we walk you through results from stores comparable to yours.
Great UX starts with a conversation
