Technology
Infrastructure & Performance
An efficient eCommerce business demands excellence for both backend and frontend. We take care of both, be it an introduction of an out-of-the-box solution or sophisticated customization:
![](https://cdn.prod.website-files.com/632d6d51c0c0860984f8e7d4/632d6d51c0c08622d6f8eea4_Vector%202.svg)
UI enhancements and full frontend revamp
![](https://cdn.prod.website-files.com/632d6d51c0c0860984f8e7d4/632d6d51c0c08622d6f8eea4_Vector%202.svg)
ecosystem, including PIM, OMS, CMS, payment gateways, etc
![](https://cdn.prod.website-files.com/632d6d51c0c0860984f8e7d4/632d6d51c0c08622d6f8eea4_Vector%202.svg)
site search and product info enrichment
![](https://cdn.prod.website-files.com/632d6d51c0c0860984f8e7d4/632d6d51c0c08622d6f8eea4_Vector%202.svg)
site performance and backend infrastructure.
Implementation and orchestration of solid technological solutions enable us to
![](https://cdn.prod.website-files.com/632d6d51c0c0860984f8e7d4/632d6d51c0c08622d6f8eea4_Vector%202.svg)
build up ground for a smooth, omnichannel customer journey
![](https://cdn.prod.website-files.com/632d6d51c0c0860984f8e7d4/632d6d51c0c08622d6f8eea4_Vector%202.svg)
fully cover all the important stages of CX: acquisition, purchase, and retention
![](https://cdn.prod.website-files.com/632d6d51c0c0860984f8e7d4/632d6d51c0c086b715f8f453_Group%202934%20(1).png)
Acquisition & engagement
We run all the necessary procedures:
![](https://cdn.prod.website-files.com/632d6d51c0c0860984f8e7d4/632d6d51c0c08622d6f8eea4_Vector%202.svg)
eCommerce benchmarking
![](https://cdn.prod.website-files.com/632d6d51c0c0860984f8e7d4/632d6d51c0c08622d6f8eea4_Vector%202.svg)
User research & VOC
![](https://cdn.prod.website-files.com/632d6d51c0c0860984f8e7d4/632d6d51c0c08622d6f8eea4_Vector%202.svg)
Hypothesis validation
![](https://cdn.prod.website-files.com/632d6d51c0c0860984f8e7d4/632d6d51c0c08622d6f8eea4_Vector%202.svg)
User personas definition
![](https://cdn.prod.website-files.com/632d6d51c0c0860984f8e7d4/632d6d51c0c08622d6f8eea4_Vector%202.svg)
Quantitative data analysis
![](https://cdn.prod.website-files.com/632d6d51c0c0860984f8e7d4/632d6d51c0c08622d6f8eea4_Vector%202.svg)
Qualitative data analysis
![](https://cdn.prod.website-files.com/632d6d51c0c0860984f8e7d4/632d6d51c0c08622d6f8eea4_Vector%202.svg)
A/B testing
With all of this, we help you
![](https://cdn.prod.website-files.com/632d6d51c0c0860984f8e7d4/632d6d51c0c08622d6f8eea4_Vector%202.svg)
reach the top results in organic search
![](https://cdn.prod.website-files.com/632d6d51c0c0860984f8e7d4/632d6d51c0c08622d6f8eea4_Vector%202.svg)
fully cover all the important stages of CX: acquisition, purchase, and retention
![](https://cdn.prod.website-files.com/632d6d51c0c0860984f8e7d4/632d6d51c0c0865e7ff8f454_Group%202756%20(1).png)
Purchase journey
We're not just helping you get quality traffic—we channel it into a revenue-generating purchase journey by
![](https://cdn.prod.website-files.com/632d6d51c0c0860984f8e7d4/632d6d51c0c08622d6f8eea4_Vector%202.svg)
ensuring comfortable user experience on all devices, be it mobile or desktop
![](https://cdn.prod.website-files.com/632d6d51c0c0860984f8e7d4/632d6d51c0c08622d6f8eea4_Vector%202.svg)
enabling a checkout experience that does not result in a dead end for a customer
![](https://cdn.prod.website-files.com/632d6d51c0c0860984f8e7d4/632d6d51c0c08622d6f8eea4_Vector%202.svg)
taking care of the post-purchase experience
![](https://cdn.prod.website-files.com/632d6d51c0c0860984f8e7d4/632d6d51c0c08622d6f8eea4_Vector%202.svg)
enabling almost flawless product experience
All this, in turn, leads to
![](https://cdn.prod.website-files.com/632d6d51c0c0860984f8e7d4/632d6d51c0c08622d6f8eea4_Vector%202.svg)
higher conversion rate
![](https://cdn.prod.website-files.com/632d6d51c0c0860984f8e7d4/632d6d51c0c08622d6f8eea4_Vector%202.svg)
minimized cart abandonment rate
![](https://cdn.prod.website-files.com/632d6d51c0c0860984f8e7d4/632d6d51c0c08622d6f8eea4_Vector%202.svg)
increased repeat purchases
![](https://cdn.prod.website-files.com/632d6d51c0c0860984f8e7d4/632d6d51c0c08622d6f8eea4_Vector%202.svg)
Increased number of customer referrals
![](https://cdn.prod.website-files.com/632d6d51c0c0860984f8e7d4/632d6d51c0c086233ef8f451_Group%202760%20(2)%20(1).png)
Loyalty & retention
A well-crafted user journey results in higher loyalty and retention, which also needs supervision and systematization. We make loyalty possible by
![](https://cdn.prod.website-files.com/632d6d51c0c0860984f8e7d4/632d6d51c0c08622d6f8eea4_Vector%202.svg)
fully analyzing customer data
![](https://cdn.prod.website-files.com/632d6d51c0c0860984f8e7d4/632d6d51c0c08622d6f8eea4_Vector%202.svg)
personalizing the content
![](https://cdn.prod.website-files.com/632d6d51c0c0860984f8e7d4/632d6d51c0c08622d6f8eea4_Vector%202.svg)
introducing CRM solutions that work like a clock-work
![](https://cdn.prod.website-files.com/632d6d51c0c0860984f8e7d4/632d6d51c0c08622d6f8eea4_Vector%202.svg)
supervising the quality of the customer service
![](https://cdn.prod.website-files.com/632d6d51c0c0860984f8e7d4/632d6d51c0c08622d6f8eea4_Vector%202.svg)
building a detailed, well-thought loyalty program
![](https://cdn.prod.website-files.com/632d6d51c0c0860984f8e7d4/632d6d51c0c0860a8df8f462_Group%202921%20(2)%20(1).png)