Some great
relationships start
with a challenge
to overcome

Some great relationships start
with a challenge to overcome

Hackers extort 10 bitcoins
and their DDoS attack
puts the site down

Hackers extort
10 bitcoins and their DDoS attack puts the site down

Magento
AWS
ReadyMage

We were discussing potential project with a new customer, when they reached out for urgent help. They were under DDoS attack by hackers extorting 10 bitcoins from them to stop it. Our DevOps connected within 15 minutes, strengthened their security measures in Sucuri and started migration to Cloudflare WAF. Attackers noticed our efforts and sent the next waves of traffic reaching 10,000 and 80,000 requests per seconds. 

Attacks did not reach desired result, we blocked the traffic and kept the site serving customers and generating revenue. The attacks were too costly for the hacker, so they stopped them. Our team reaction and competence impressed the customer and they kicked off UX optimisation with redesign and migration to ScandiPWA React storefront with our team.

Anonymised case study
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Two days after country-wide COVID lockdown we got the call from a business with the largest retail space and the most advanced instore experience in the region. Their offline retail was so ubiquitous it did not need an online channel until the year our lives moved to Zoom.

The request was for PWA, Adobe Commerce, 50K SKUs and 3 countries and the deadline of “today”. Well, we were only 3 weeks late! Accelerated Go Live was a success with thousands orders already in the first days and continuous connection with the customers throughout further pandemic. 

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COVID started. 
We need eCommerce NOW!

Magento
Data
UX
UI

Listen to the customer.
Do 8 hours of work.
Bring +148% revenue.

UX
Data

It was a daily standup with a UX team, where customer told that they see a strange drop in in-store reservations during last month. UX team requested data & analytics team to visualise product reservation funnel and saw 74% drop between 2nd and 3rd steps specifically on iPhone devices.

Testing showed a technical flaw in the implementation that was fixed within the day. Further observation after the fixed showed that eCommerce conversion rate for reservation's increased by 48% and revenue by 148%. 

3 weeks after migration to a new platform and moving 20 store views from .eu domain to the .com the merchant lost 42% of organic traffic. It took two days to do full technical SEO audit containing 120 data points and identify 22 issues to fix such as over indexation due to absence of canonicals, forced GeoIP redirects, 404, 301 redirects and server errors.

SEO team reworked approach to international SEO for example made GeoIP redirects both bot and user friendly and introduced hreflangs to help Google to display a proper local version of the website. These and further improvements led to restoring pre-migration organic traffic and led to a further increase by 77% increase in revenue from organic traffic within the next 4 months. 

42% drop in organic traffic after migration to a new platform

SEO

Cost of analytics
platform is killing?
We saved a customer
$150,000 a year.

Data
Analytics

Home appliances retailer with 100+ stores in Scandinavia was running IT infrastructure cost-optimisation project. One of its components was Google Analytics 360 (GA360) with an annual cost of $150,000 and no explicit business rationale to use it.

We decided to build an MVP on an alternative to GA360 - free Google Analytics 4 coupled with BigQuery and DataStudio by Google. In result customer got no-sampled data with realtime reporting at a small fraction of cost. Replatforming also helped to rethink and rebuild data gathering pipelines and reporting process to eliminate data silos - now sales, returns, cost of goods and offline store visitors were all merged and visualised together!

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Expect good service.
Our NPS score is 93%.