Connect commercetools with Exact MAX to sync inventory, orders, customers, and invoices, keeping finance and fulfillment aligned across channels with fewer manual fixes.
• Orders are exported from Commercetools to Exact MAX as sales orders, with line items, discounts, taxes, shipping, and payment references mapped to ERP fields.
• Customer and address records are mapped between Commercetools customer profiles and Exact MAX accounts, with deduplication rules based on email, customer ID, or ERP account codes.
• Product identifiers (SKU, variant ID, EAN/GTIN) are mapped to Exact MAX item codes; unit of measure and VAT/tax classes are translated where required.
• Inventory updates are synchronized from Exact MAX to Commercetools to update available quantity per SKU; reservation logic and multi-warehouse routing are handled per agreed source of truth.
• Status changes and fulfillment events are mapped to Commercetools order states; cancellations, returns, and credit notes are routed to the matching ERP workflows when supported.
• Sync jobs run as scheduled batches or event-driven deltas; failures are logged with payload snapshots, retry rules, and alerting hooks for operational monitoring.
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We map product identifiers, warehouses, and stock rules, then sync availability from Exact MAX into commercetools via API or middleware. Updates can run near real time or on schedules, depending on volume and SLA needs.
Yes, we can push orders, payments, shipping, and tax data to Exact MAX so invoices and financial postings are created consistently. It reduces manual reconciliation and speeds up month-end reporting.
Most projects sync products and SKUs, price lists, inventory, customers, orders, shipments, returns, and credit notes. The exact scope depends on which system owns each field and workflow.
We align return reasons, refund methods, and accounting rules, then sync return events to Exact MAX for correct credit note handling. This keeps customer service actions and finance records in step.
Yes, we can design the sync around channels, stores, currencies, and language requirements, plus warehouse-level stock. This is common for brands running multiple regions from one commercetools setup.














