Connect Magento 2 with Orderflow to sync order status, tracking numbers, and shipment events, so customers get accurate delivery updates and your support team gets fewer “where is my order” tickets.
• Magento orders are pushed to Orderflow via API on placement, mapping customer, addresses, line items, discounts, taxes, and payment method to Orderflow order schemas.
• Order identifiers are cross-referenced using shared external IDs, keeping Magento increment IDs linked to Orderflow internal order and consignment references.
• Status and event updates (pick, pack, ship, cancel, refund) are synced from Orderflow back to Magento, with state mapping to Magento order, invoice, and shipment entities.
• Shipment data is returned from Orderflow with carrier, service, tracking numbers, and shipped quantities, supporting partial shipments and split consignments.
• Inventory availability signals can be synchronized from Orderflow to Magento stock sources, with delta updates sending only changed SKUs and quantities.
• Return and refund events are ingested from Orderflow and mapped to Magento credit memos where applicable, with validation and error logs retained for retries and auditability.
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We map Magento order and shipment states to Orderflow events, then sync tracking numbers and carrier updates back to Magento. Customers see accurate delivery status in their account and emails.
Magento sends order lines, addresses, payment signals, and fulfillment rules, while Orderflow returns allocation decisions, shipment confirmations, tracking numbers, and status updates. The sync can be near real time or scheduled, depending on your stack.
Yes, we support multi-package shipments, partial fulfillments, and item-level changes, so Magento reflects what actually shipped. This reduces status mismatches that trigger “where is my order” tickets.
Yes, we can route per website, store view, region, or warehouse, and keep statuses consistent across markets. It’s a clean fit for brands running Magento as a single selling layer with complex fulfillment rules.
We validate edge cases like edits, retries, and carrier delays, then add monitoring for failed syncs and data drift. scandiweb has delivered 2,100+ eCommerce projects since 2003, so we build integrations that are built to run, not just go live.