Free resource

eCommerce site search best practices

In today’s digital landscape, where users expect relevant, timely results, a basic search bar alone is no longer sufficient. Learn here the best practices to help customers find your products!
In this report, you will learn about
  • Why search matters in eCommerce
  • Different types of eCommerce site search queries
  • Best practices in 2023, such as maximization of search box visibility and design, improving the overall search experience
  • Top eCommerce site search tools in 2023
  • Challenges & opportunities
Statistics show that 60% of customers feel frustrated with their overall product search experience. When users visit a website and cannot find what they are looking for, they quickly leave and explore other websites.

Nevertheless, when used effectively, site search can become a valuable business tool that enhances conversion rates, improves customer experience, and provides data-driven insights to achieve eCommerce success.
Olha Cicek
Business Analyst

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We are scandiweb—a digital agency developing eCommerce solutions since 2003. To help our clients reach their full potential, we tailor custom growth programs to their unique business needs.


Over the last few years, we’ve been lucky to bring growth insights to bootstrapping startups and digital merchants as well as Fortune 500 enterprises who want to generate bigger revenues online, with projects for Walmart, Thomson Reuters, The New York Times, Happy Socks, Rockar Jaguar and Land Rover, Lafayette 148 NY, and Cervera, among many others. Now we think it’s time we started sharing our knowledge to help you bring your online business to the next level!