Connect Shopify and Klaviyo to track real purchase behavior, segment customers, and launch revenue-focused email and SMS automations, with scandiweb handling data, UX, and CRO.
• Shopify customer, order, and product catalog objects are synced into Klaviyo profiles and catalog items using platform identifiers (email, customer ID, SKU/variant ID).
• Storefront and checkout activity is captured as Klaviyo events (Viewed Product, Added to Cart, Started Checkout, Placed Order), with timestamps and monetary values passed in event payloads.
• Consent and subscription states are mapped to Klaviyo email and SMS profiles where available, with updates propagated when customers opt in, opt out, or change channels.
• Delta sync logic sends only changed records after the initial import; retries handle transient API failures, and duplicates are deconflicted through unique keys.
• Order and line-item data is normalized for segmentation and flows, including currency, discounts, shipping, taxes, and fulfillment status where exposed by Shopify.
• Sync activity and exceptions are logged for traceability, with payload validation to prevent malformed attributes from overwriting existing Klaviyo profile properties.
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We audit Shopify, Klaviyo, and pixels, then align events, IDs, and consent so flows trigger on the right customer actions. If needed, we add server-side tracking and QA with test orders to confirm reporting.
Yes – we map store, currency, language, and market attributes into Klaviyo properties so segments stay clean across regions. This keeps flows and reporting consistent as you add new storefronts.
Typically: customer profiles, product and variant data, order history, refunds, discounts, browsing events, and consent states. We also add custom properties when you need tighter targeting, like loyalty tier or margin bands.
We diagnose identity and consent mismatches, then standardize profile keys and tracking sources to reduce duplicates. For attribution, we reconcile Klaviyo metrics with GA4 and ad platforms to spot where data diverges.
You get one team covering integration, GA4 and BI, and CRO, so targeting, measurement, and onsite UX work as one system. scandiweb has delivered 2,100+ eCommerce projects since 2003, and our CRO program averages +48% conversion rate improvements.




