BigCommerce Epicor integration for real-time inventory and order sync

Connect BigCommerce to Epicor to sync products, pricing, customers, inventory, and orders in near real time, so teams stop reconciling data and ship faster.

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Trusted by 700+ leading brands worldwide
Trusted by 700+ leading brands worldwide

What is the BigCommerce + Epicor integration

Are Epicor item masters, customer records, and pricing rules drifting out of sync with your Bigcommerce storefront? That usually shows up as overselling, wrong ship dates, “why is this price different?” tickets, and a lot of manual cleanup across teams. The Bigcommerce Epicor integration connects your store to Epicor ERP so orders, customers, inventory, and pricing data flow between systems on an agreed source of truth. It supports a tighter order-to-cash loop, where storefront decisions reflect ERP reality, and operational changes in Epicor reach the site without constant copy-paste. This fits if Epicor is your system of record and Bigcommerce needs ERP-driven inventory, pricing, and order processing.

BigCommerce + Epicor integration benefits

Prevent overselling with ERP-grade stock visibility at checkout
Cut order entry time by pushing Bigcommerce orders straight to Epicor
Reduce pricing disputes with customer-level Epicor pricing on Bigcommerce
Speed up fulfillment with tracking updates sent back to Bigcommerce
Lower support load with fewer address, tax, and ship-to mismatches
Keep finance clean with consistent order data across Epicor and Bigcommerce

How the BigCommerce Epicor integration works technically

• Orders created in Bigcommerce are exported to Epicor as sales orders with mapped customer, ship-to, tax, payment, and line-item fields. 

• Customer accounts and addresses are matched using stable identifiers, with create-or-update logic to prevent duplicates across Bigcommerce and Epicor. 

• Inventory availability is synchronized from Epicor to Bigcommerce per SKU and location, with delta updates sending only changed quantities. 

• Product catalog attributes such as SKU, name, descriptions, status, and category references are mapped from Epicor to Bigcommerce with controlled field ownership. 

• Epicor price lists and customer-specific pricing are translated into Bigcommerce price rules or per-customer pricing, depending on store setup. 

• Shipment confirmations and tracking numbers are sent from Epicor back to Bigcommerce to update fulfillment status and trigger customer notifications. 

• Sync jobs are logged with record-level results and retry handling, with failures routed to error queues for review and reprocessing. 

Why choose scandiweb to handle BigCommerce integration for you?

Integration design that matches Epicor workflows
We map customers, pricing rules, taxes, and ship-to logic to Epicor reality, so edge cases don’t break later.
Data mapping that stays stable at scale
Clear SKU, UOM, kit, and attribute mapping prevents rework when your catalog grows or you add new divisions.
BigCommerce engineers who ship clean APIs
We build lightweight middleware and API patterns that keep BigCommerce fast, upgrade-safe, and easy to support.
Proven delivery on complex commerce ecosystems
With 2,100+ projects delivered since 2003, we know how to de-risk ERP integrations with tight test coverage.
Analytics and QA built into every release
We validate order, inventory, and customer sync with logging, dashboards, and regression tests before go-live.
Keep finance clean with consistent order data across Epicor and Bigcommerce
You get one accountable lead, fast answers, and structured change control, so priorities don’t drift mid-sprint.

Frequently Asked Questions about BigCommerce Epicor integration

How do you integrate BigCommerce with Epicor ERP for automated item, price, and customer sync?

We map Epicor fields to BigCommerce catalogs and customer groups, then sync via Epicor APIs or middleware on a scheduled or event-based flow. You can keep Epicor as the source of truth and control what publishes to each storefront.

Can a BigCommerce Epicor integration support multi-storefront pricing, catalogs, and customer-specific terms?

Yes – we can sync price lists, customer classes, and item availability by storefront, channel, or customer group. Rules stay in Epicor, while BigCommerce displays the right price and purchasability.

What order data is sent from BigCommerce to Epicor, and can Epicor write back status and tracking?

Orders typically include line items, taxes, discounts, shipping method, payment status, and customer details. Epicor can push back fulfillment, tracking, cancellations, and invoice references to keep support and customers aligned.

How do you prevent overselling when syncing Epicor inventory to BigCommerce across warehouses?

We sync on-hand, available-to-promise, and allocation logic per location, then apply safety stock and backorder rules where needed. For higher volume, we add delta sync and queue-based updates to reduce latency spikes.

Why use scandiweb for BigCommerce Epicor ERP integration development and ongoing support?

We’ve delivered 2,100+ eCommerce projects since 2003, including complex ERP-driven builds across BigCommerce. Our team can handle implementation, QA, and ongoing support under one roof.

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Start your BigCommerce + Epicor integration

1. Submit your integration request

Fill out the form and share your integration requirements.

2. Join a free strategy & discovery call

Join a 60-minute session with our BigCommerce integration specialists.
We’ll review your business systems, identify key challenges, and uncover actionable opportunities.

3. Get a tailored proposal

After the consultation, receive a detailed proposal with clear, high-impact steps to integrate BigCommerce with the tools your business needs to thrive.

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