Connect BigCommerce to SAP (ECC, S/4HANA, SAP Business One) to sync orders, inventory, customers, and finance data, cutting manual work and keeping reporting clean.
• Bigcommerce orders are exported to SAP as sales documents with mapped customer, ship-to, bill-to, tax, shipping, discount, and payment attributes.
• Order status updates, shipments, and tracking details are synced back from SAP to Bigcommerce, including partial shipments when supported by the SAP process.
• Inventory availability is synced from SAP to Bigcommerce per SKU and location, with reservation and backorder logic handled by SAP where applicable.
• Customer records are matched using email and external IDs, with new customers created in SAP when no match is found and updates synced based on field ownership rules.
• Product identifiers and variant structures are mapped between Bigcommerce SKUs/options and SAP material codes/UoM, with validation on required attributes.
• Sync jobs run as scheduled batches or near real-time webhooks, with delta syncs sending only changed records and error logs captured for reprocessing.
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We map BigCommerce order, tax, discount, shipping, and payment fields to SAP, then push orders on placement and update statuses back to the storefront. Sync rules cover partial shipments, cancellations, and refunds.
Yes – we sync stock from SAP to BigCommerce on a schedule or near real time, with safeguards for reserved, backordered, and multi-warehouse inventory. The goal is one sellable number on the storefront that matches SAP.
Typically we sync customer profiles, addresses, company data for B2B, and order history references so SAP stays the master record. We also handle guest checkout logic and duplicates using deterministic matching rules.
We pass clean financial signals to SAP – payments, refunds, tax breakdowns, and settlement references – so accounting doesn’t have to reconstruct orders from exports. If you use payment gateways or tax tools, we include them in the mapping.
Yes – we support multi-store setups by separating store views, price lists, currencies, and tax logic in the integration layer. This keeps localization in BigCommerce while SAP stays consistent for inventory and finance.










