CX is what can make or break relationship between a brandExplore openings
and a customer. Our team is there to ensure our clients provide seamless experiences on their eCommerce sites, by turning
CX flaws into opportunities.
If you’re passionate about finding & solving critical bottlenecks in the user journeys and want to help eCommerce stores create exceptional customer experiences, we want to hear from you!
What you will be working on
Market research & eCommerce benchmarking
Market analysis and benchmarking against niche and industry competitors. Insights gathering on design, functionalities, experience, etc.
UX & CRO research
Complex qualitative and quantitative data analysis to identify customer personas, uncover weaknesses and areas for improvement in customer journeys
Conversion-optimised wireframes prototyping based on the results of the UX & CRO audit. Definition of layout, content, and functionality
Gap analysis & user tests
User tests to validate UX & CRO hypothesis efficiency and eliminate risks. Insights gathering. Introduction of updates
Iteration & validation
Final designs, with the pattern library (user interface design elements), project visual structure, and source files optimised for mobile and desktop
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Meet your mentor
Are you just starting out? Great!
We have great opportunities & support programs for juniors
Dedicated training program
Upon joining the team you will have 3 weeks of intensive training for you to gain all the necessary knowledge
Once you complete your education you will be assiged a mentor to work with and learn things on practice
Become a rockstar
Once you succeed in your role you can become a senior specialist, or lead your own team or start internal start-up. Seriously, the sky is the limit!
Perks and Benefits
Every employee has access to the best in class resources and training to support their professional growth, incl. Conversion XL and Baymard Institute.
Online first office
No matter where you are in the world our online office is always there for you to connect with the team, participate in online games and challenges.
Health and wellness are the most important aspects of life, so after probation period all our employees receive health insurance.
Coffee and snacks
Each of our 5 physical offices have unlimited coffee and snacks. By the way, did we mention we have Friday lunches as well?
Don’t feel confident in language you need for work? We’ve got you covered and support our employees with language courses.
Online office can be fun!
Despite the fact that our team is scattered across the globe we still find ways to have fun all together, from online team buildings, local events, short relocations to yearly team event where everybody gets together for an EPIC adventure.
Meet the team
10+ UX gurus & CX Optimizers
See All Success Stories
Learn more about our expertise in digital experience
We support the industry by writing blog posts, hosting webinars and speaking at conferences!
eCommerce Success Stories with Scandiweb
We enable business growth and revenue increase by implementing client-tailored CRO and UX/UI solutions based on our knowledge of 500+ realized eCom projects. Here are just some of the examples.
291% projected ROI on redesigned checkout
Balancing UX and journey monetization goals
Redesign booking flow to increase ancillary product attach rate with one-decision-at-a-time approach
Heuristic evaluation and competitor benchmarking
Interactive prototyping & user testing
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Personalization & UX refinement for exceptional customer experience
CX research, concept wireframing, and user testing to support all optimization efforts
Development of phygital concept strategy & roadmap
Configuration of AI-powered product recommendations and smart search merchandising