Salesforce + Amazon Pay integration for faster, trusted checkout
Add Amazon Pay to Salesforce Commerce Cloud for one-click, tokenized payments using stored cards and addresses, improving mobile checkout speed, trust, and conversion.
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• Amazon Pay is embedded as a wallet option in the Salesforce checkout, and the buyer’s authorization is returned as a tokenized payment reference rather than raw card data to keep PCI scope limited.
• Shopper identity, shipping address, and selected delivery options are passed into the Amazon Pay session and mapped back to Salesforce order fields for consistent order review and fulfillment.
• Order creation in Salesforce is linked to Amazon Pay authorize and capture events, with idempotency keys used to prevent duplicate payments during retries, refreshes, or network timeouts.
• Tax, shipping, and totals are recalculated on the Salesforce side and validated against the Amazon Pay transaction amounts, including edge cases like split shipments, promotions, and address changes.
• Refunds and partial refunds initiated in Salesforce are routed to Amazon Pay and synchronized back as payment status updates, with reason codes and timestamps stored for reconciliation.
• Multi-currency handling maps storefront currency and settlement currency rules to the Amazon Pay configuration, and exchange-rate discrepancies are logged for finance review.
• Webhook callbacks and error responses are logged and correlated to the Salesforce order, including declines, abandoned sessions, and asynchronous authentication outcomes (for example, biometric or step-up flows).
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Why choose scandiweb to handle Salesforce integration for you?
How do you set up Amazon Pay in Salesforce Commerce Cloud checkout without extra redirects?
We implement Amazon Pay directly in the SFCC checkout flow, keeping authentication and tokenized payment steps lightweight. The goal is fewer page changes and faster completion, especially on mobile.
What data is mapped between Amazon Pay and Salesforce Commerce Cloud for orders, captures, and refunds?
We map order IDs, authorizations, captures, refunds, and settlement statuses so SFCC stays the source of truth. This reduces reconciliation gaps and “paid but not shipped” edge cases.
Can Amazon Pay on Salesforce Commerce Cloud support one-click payments and biometric authentication on mobile?
Yes, Amazon Pay supports wallet-based checkout with stored addresses and cards, plus device-level authentication where available. That typically cuts form filling and improves trust at the payment step.
How do you handle shipping methods, taxes, and multi-currency with Amazon Pay in Salesforce Commerce Cloud?
We validate the full pricing chain end to end so totals match across SFCC and Amazon Pay, including shipping, tax, discounts, and currency rounding. Edge cases are tested before Go-live to avoid payment failures.
Is the Salesforce Commerce Cloud Amazon Pay integration PCI compliant, and what stays tokenized?
Amazon Pay keeps sensitive card data tokenized, while SFCC stores only the payment references needed to manage the order lifecycle. We also align the implementation with your PCI scope and logging requirements.
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