Shopify + Microsoft Dynamics 365 integration for real-time order and inventory sync
Connect Shopify (or Shopify Plus) with Microsoft Dynamics 365 to sync orders, customers, inventory, and pricing so fulfillment runs faster and reporting stays accurate.
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• Orders, customers, payments, discounts, taxes, shipping lines, and refunds are synced from Shopify into Microsoft Dynamics 365 using API-based data exchange with queued processing.
• SKU-level product data is mapped between Shopify products/variants and Dynamics 365 items, including attributes such as barcodes, units, and status, with validation on required fields.
• Inventory availability is synchronized per location or warehouse, with stock ownership defined in Dynamics 365 and updates propagated back to Shopify on a schedule or near real time.
• Price lists and customer-specific pricing can be sourced from Dynamics 365 and published to Shopify, with currency and tax settings mapped per market where applicable.
• Delta sync logic sends only changed records after the initial load; retries, idempotency keys, and error logs handle duplicates, timeouts, and partial failures.
• Shipment confirmations and tracking details can flow from Dynamics 365 to Shopify to update fulfillment status and trigger customer notifications.
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Why choose scandiweb to handle Shopify integration for you?
How do you integrate Shopify with Microsoft Dynamics 365 for automated order and invoice posting?
We map Shopify orders, taxes, discounts, shipping, and payments to Dynamics 365 sales documents and posting rules, then automate posting through API or middleware. You get consistent financial data without manual rekeying.
Can Shopify sync inventory to Microsoft Dynamics 365 in real time across multiple warehouses?
Yes – we sync available-to-sell stock from Dynamics 365 to Shopify by location and buffer logic, and push fulfillment updates back. This reduces oversells and keeps customer-facing stock accurate.
Does Microsoft Dynamics 365 pricing and customer-specific terms sync to Shopify (B2B and wholesale)?
It can – we sync price lists, customer groups, and contract pricing into Shopify via metafields, B2B catalogs, or a custom pricing service. The goal is predictable pricing across channels without duplicated rules.
What data should be the source of truth in a Shopify and Microsoft Dynamics 365 integration?
Dynamics 365 is usually the source of truth for inventory, pricing, and financial posting, while Shopify owns the checkout and customer-facing catalog. We document ownership rules so updates do not clash.
How do you handle refunds, cancellations, and returns syncing between Shopify and Microsoft Dynamics 365?
We sync refund and cancellation events with reason codes and posting logic that matches your finance workflow. This keeps revenue, tax, and stock adjustments aligned in both systems.
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