Efficient & responsive Magento support and maintenance

Sleep tight, knowing your Magento store is in the caring and professional hands of Scandiweb`s Magento Support Department
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Featured Clients

The New York Times JYSK Rockar Country casual Reuters Lancome

Beyond mere Magento Maintenance

Think of Magento Support and Maintenance as the immune system of your business. Our experienced Magento developers target, identify, and eradicate any bugs and issues and create solutions that ensure you never suffer from these problems again. Responsive and aggressive support is crucial for maintaining a healthy system that can always perform at maximum capacity, helping you drive sales without interruptions and unwelcome problems.

Rest easy and focus on growing your business, while Scandiweb`s Magento Support services ensure the uptime and operational efficiency of your Magento store.

Think of Magento Support and Maintenance as the immune system of your business. Our experienced Magento developers target, identify, and eradicate any bugs and issues and create solutions that ensure you never suffer from these problems again. Responsive and aggressive support is crucial for maintaining a healthy system that can always perform at maximum capacity, helping you drive sales without interruptions and unwelcome problems.

Rest easy and focus on growing your business, while Scandiweb`s Magento Support services ensure the uptime and operational efficiency of your Magento store.

We are online

Why merchants
 choose Scandiweb Magento Support?

24/7 availability

By your side at all times, to support your business as soon as the need arises.

Transparency

No fixed fees, pay as you go, easy and complete workflow access and overview.

Unlimited capacity

Easily scalable team structure. Need to move from 2 to 20 developers? Done.

Quality guarantee

Your project is handled by a team of certified Magento and AWS engineers.

Easy Workflow

You give us a task, we estimate, you approve, we do it, you approve. On to the next one.

Proactivity

Scandiweb`s Magento Support helps preemptively avoid future issues and disasters.

Many new customers are now reaching the MonthlyClubs
website from mobile devices with the mobile Organic Traffic acquisition being increased by ~42.3% in the 3 months after the mobile theme launch.

Kris Calef President and Founder of MonthlyClubs.com

Magento Support Superheroes

Your very own Magento eCommerce Support professionals. Being a part of and having the backing of the largest certified Magento developer team in the world, we bring over a decade of experience in simple, complex, and custom solutions for your Magento website.

Our teams are formed in groups of 8 developers that are constantly working on your project, yet you only pay for the work done. This makes for easy scalability and full knowledge transfer, avoiding the repeat explanation of business specifics and goals. With a focus on robust solutions, flexibility, and responsiveness, our high-grade Magento Support and Maintenance gets the most bang for your buck.

Entrust your Magento technical support to official Magento partners, with demonstrated success in handling both Enterprise and Community Edition projects of all sizes and versions, propelled by an adaptable, creative, and efficient team who is guided by the following values:

We are here when you need us. There are preventive measures and around the clock uptime monitoring to be able to react immediately before any issues affect the live sites of our clients. In case of emergencies, they are prioritised and dealt with instantaneously.
With a philosophy of “Answer before you`re asked”, Scandiweb`s Magento Support experts maintain a direct line of communication with clients, updating and informing them on a regular basis.
Magento Support at Scandiweb is a project manager free zone. Each expert has the freedom and knowledge to find the best-suited solution, taking full responsibility for the result. Such an ownership approach encourages proactivity, perfection, and saves time and resources by not having any middlemen.
Each member of the support team undergoes a strenuous internal 2-month educational program. Afterwards, adherence to streamlined guidelines for efficient work and communication that have been developed over a decade of Magento Support experience ensures every developer embodies excellence which translates to their work.
With daily standups, internal team support, and access to assistance from any of their 200 teammates, each developer has the full force and arsenal of Scandiweb at their disposal to complete tasks with optimal quality.

We accommodate
 your business needs

Among our clients you`ll find commerce heavyweights from furniture titans, to car manufacturers, with warehouses and customers spanning the globe, who put the control to their eCommerce endeavour entirely in the safe hands of Scandiweb, oftentimes regarding the Magento Support team as an internal component of their company.

Among our clients you`ll find commerce heavyweights from furniture titans, to car manufacturers, with warehouses and customers spanning the globe, who put the control to their eCommerce endeavour entirely in the safe hands of Scandiweb, oftentimes regarding the Magento Support team as an internal component of their company.

There are also young and niche startups wholly dependant on the quality technical solutions provided by Scandiweb`s Magento Support to propel their business into the next month. And we have had the chance to work with every business type and size in-between.

Regardless of your budget, we use your resources with equal tenacity and care, no matter the size or type of your business, ensuring you get exactly what you pay for with maximal efficiency.

Regardless of your budget, we use your resources with equal tenacity and care, no matter the size or type of your business, ensuring you get exactly what you pay for with maximal efficiency.

99% of companies signed up for Scandiweb Magento Support and Maintenance become our long-term clients. Find out why!

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Here’s what we can do for you

From squashing pesky bugs, to implementing vital features and more, Scandiweb`s Magento Support services are the complete package. Boost your Magento website`s performance and capabilities.
  • 24/7 issue resolution
  • Development & Customisation
  • 3rd party service integration
  • eCommerce & Magento consultation
  • Performance optimization
  • Server migration & tuning
  • Redesign & Media materials
  • Enterprise AWS solutions & hosting
Stay secure and minimize downtime with Scandiweb`s Magento Maintenance services. Be in the know about your site`s performance so you can stay ahead of issues and make informed decisions.
  • Uptime monitoring
  • Performance monitoring
  • Conversion rate monitoring
  • 24/7 showstopper prevention
  • Security patch setup
  • Code review & audit
  • Security review & audit
  • Application & server maintenance
Being home to the largest eCommerce development team in the US and Europe, our Magento experts have the capacity and know-how to assist your project beyond technical solutions with digital marketing optimisation and design.
  • Conversion rate optimisation
  • Data collection & analysis
  • A/B testing & optimization
  • Search Engine Optimization
  • Content & Email strategy & execution
  • eCommerce design
  • Paid Search
  • Marketing & Influencer campaigns

Support for every Enterprise and Community Magento version

Scandiweb has over a decade of experience with Magento. Having worked with the earliest of versions, Magento quickly became our core competence and as a result, we have worked with every version of both Community and Enterprise editions of Magento 1 and Magento 2.

While we echo Magento`s call in strongly encouraging migration to Magento 2 , in light of Magento 1 end of life, which could put your eCommerce store at risk, as well as because of the numerous benefits Magento 2 offers, we nevertheless offer support for all versions and editions.

Forget about downtime and critical technical problems

Forget about downtime and critical technical problems

  • Magento website is down
  • Magento admin error
  • SSL error
  • Data is not sent to the 3rd party from Magento
  • Magento Checkout does not work
  • Can’t log in to backend in Magento
  • 404 / 500 error in Magento
  • Magento Connect error

Keeping your eCommerce store live 24/7 all year long, without encountering severe difficulties and downtime might seem impossible. It`s not. Scandiweb`s Magento Support and maintenance Department has proven this time and time again.

Firefighting problems costs you revenue , so be proactive, ensure issues are dealt with ahead of time, and find a trustworthy Magento solution partner in Scandiweb.

Consultations & Support beyond the technical

The growth of your business is as much your goal, as it is ours! Sound technical solutions help drive sales through optimal user experiences and our senior Magento Support Superheroes are always available for advice and consultations. With well over a decade of eCommerce experience under our belt, we have seen projects, trends, and the industry evolves, so don`t miss out on the trove of knowledge that is at your disposal as a Support client.

It`s not just Magento technical support. With language, agnostic senior developers, senior IT project managers & business developers, a decorated in-house design team, as well as senior digital marketers & growth hackers, Scandiweb has the full-stack competence to take a project from its inception to its launch and beyond. Concurrently, all the benefits that come with it are available to you, be it in a developmental or advisory role.

Your “Thank You” matters

We pride ourselves not only on superior technical Magento support solutions but also on the quality of relationships we build with our clients. Trust perpetuates freedom, and, in our experience freedom produces the best results, so keeping our clients happy is vital for the general health of the project.

To emphasize the importance of this, Scandiweb`s Magento support and maintenance Department was extended a challenge: receive 200 Thank Yous over a month and receive a special prize.

A month later, having exceeded expectations and reached 300+ Thank Yous , the Magento support team got their reward. An opportunity to work from Valencia, Spain for two weeks.

We pride ourselves not only on superior technical Magento support solutions but also on the quality of relationships we build with our clients. Trust perpetuates freedom, and, in our experience freedom produces the best results, so keeping our clients happy is vital for the general health of the project.

To emphasize the importance of this, Scandiweb`s Magento support and maintenance Department was extended a challenge: receive 200 Thank Yous over a month and receive a special prize.

A month later, having exceeded expectations and reached 300+ Thank Yous, the Magento support team got their reward. An opportunity to work from Valencia, Spain for two weeks.

Here`s How it went

99% of companies signed up for Scandiweb Magento Support and Maintenance become our long-term clients. Find out why!

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What is Scandiweb?

Leaders in eCommerce, Mobile, and Startups. Since 2003 Scandiweb enables digital strategy for bootstrapping startups and established brands such as Jaguar Land Rover, Peugeot, New York Times, Reuters, JYSK and 400 other customers in 35 countries. Scandiweb is a full stack vertically integrated service provider with the largest eCommerce development team in Europe and the US. Your business digital strategy goals can be backed up by Scandiweb capabilities in KPI management, MarTech, Creative, and Technology.
Leaders in eCommerce, Mobile, and Startups. Since 2003 Scandiweb enables digital strategy for bootstrapping startups and established brands such as Jaguar Land Rover, Peugeot, New York Times, Reuters, JYSK and 400 other customers in 35 countries. Scandiweb is a full stack vertically integrated service provider with the largest eCommerce development team in Europe and the US. Your business digital strategy goals can be backed up by Scandiweb capabilities in KPI management, MarTech, Creative, and Technology.

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