4.9
Google Analytics 4 support and consulting
Keep your GA4 tracking accurate long after go-live. We fix the events that broke and train your team to work the reports on their own.
Trusted by 700+ leading brands worldwide
Trusted by 700+ leading brands worldwide
The analytics team behind 700+ eCommerce brands
23+
Years in eCommerce
60+
Certified GA4 and Adobe Analytics experts
575+
BI dashboards delivered worldwide
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Why GA4 stops telling you the truth
A GA4 property is not a finished object. It was configured against the site you had at the time, and the site has changed since. The drift is hard to catch because nothing visibly fails. Reports still load every Monday, and nothing on screen says anything is wrong.
The numbers stopped matching
GA4 revenue and your back office disagree by a margin nobody can explain. The weekly report turns into something the team argues about while the decision it was meant to inform waits.
Nobody owns the setup
The person who configured the property has left. Events fire, but no one can say which are still correct or what the custom dimensions were meant to capture.
The data is there, unused
Someone opens GA4 once a month, screenshots a chart, and closes it. The team works off platform dashboards because nobody was ever shown how to answer a real question in GA4.
What Google Analytics consulting services cover
Support here means a named analytics team that stays with your property. We take responsibility for whether the data is right, and we pick up the work your team does not have time to finish.
Migrating onto GA4 from another platform is a separate project, covered on our GA4 migration page.
GA4 support desk
Send a question and get an answer from someone who already knows your setup. Tracking requests and broken events come to the same place, usually answered the same day.
Tracking audits
Every event and custom dimension gets checked against what your business needs to measure. You get back a prioritized list of what is wrong and what correcting it is worth.
Event and dataLayer repairs
When a release breaks tracking, we find the cause and rebuild the affected events. Your developers get a spec they can implement, or we implement it ourselves.
Reporting and dashboards
Because raw GA4 rarely answers a business question directly, we build the explorations and Looker Studio views your team will actually open each week.
GA4 training and workshops
Sessions built around your own property and your own reports. Your team leaves able to answer everyday questions without opening a ticket or waiting on us.
BigQuery and data exports
Raw event data exported and modeled for analysis that GA4's interface cannot reach, including cost control on the queries that get expensive.
Find out what your GA4 is getting wrong
We start with the setup you already have
Most teams arrive with a property somebody else configured. Rebuilding it from scratch is rarely the right answer, so we begin by establishing what your current setup measures correctly and what it only appears to measure. That audit becomes the work plan, and anything already working is left alone.
Where the problem reaches past GA4 into warehousing or dashboards, our broader data and analytics services pick it up.
Why brands hand us their analytics
23+ years in eCommerce
scandiweb has worked in online retail since 2003. Because the analytics team reads your GA4 against how eCommerce actually behaves, a checkout drop-off arrives with a diagnosis attached.
60+ certified GA4 and Adobe Analytics experts
Certification sits in-house across both major platforms. When your question turns out to be an Adobe question, or a tag manager question, the answer comes from the same team.
575+ BI dashboards delivered worldwide
Reporting is its own practice here, with a dedicated BI team behind it. That volume is why our dashboards tend to still be open months after a project closes.
ISO 9001, ISO 27001, ISO 27017 certified
All three standards are independently audited, and scandiweb is PCI DSS compliant. Analytics work touches customer data, so your legal team can check our paperwork before you share access.
95 NPS across clients
Clients score scandiweb 95 on net promoter. Analytics support arrangements here tend to last for years, and those renewals are what holds the number up.
One accountable Delivery Manager
A single named person owns your account and answers for it. You are not routed through a ticket queue to whoever is free that week.
How a GA4 support project starts
Audit
We go through the property event by event and compare what it captures against what your team needs to decide. Findings come back in writing, ranked by what each error is costing you.
Fix
We correct the tracking in priority order. Some items are configuration changes we make directly, others become a developer spec your team implements, with us reviewing the result.
Report
Once the data can be trusted, reporting gets rebuilt around the questions your team already asks, so the dashboard answers them without anyone exporting to a spreadsheet first.
Sustain
Monitoring catches breakages before your reports do, and a standing channel handles questions. We train your team throughout so the dependence gets smaller over time.
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What our clients say
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Google Analytics support questions
What do Google Analytics consultants actually do?
A consultant makes your GA4 data trustworthy and then useful. In practice that means auditing what the property captures, correcting the events and conversions that are wrong, building the reports your team will use, and answering questions as they come up. The work continues month to month, because a tracking setup keeps drifting as the site changes.
How much does GA4 support cost with scandiweb?
Support is priced as a monthly retainer sized to your property and how much help your team wants. Audits are quoted separately as one-off projects. We scope both after looking at your setup, so the first conversation covers what you already have before it covers price.
How long does a GA4 audit take?
Two to three weeks for most eCommerce properties, from access being granted to the findings list arriving. Very large setups with multiple markets or server-side tracking take longer. Fixes begin once you have decided which findings to act on.
What is replacing Google Analytics?
Nothing is replacing GA4 at Google. Universal Analytics was retired in 2023 and its data deleted in 2024, which is the change most people are remembering. Some brands operate GA4 alongside a warehouse-based setup for deeper analysis, and we build that where it earns its keep.
How much does Google Analytics cost?
GA4 itself is free for most eCommerce brands. Google Analytics 360, the enterprise tier, starts around USD 50,000 a year and is worth considering only at very high event volumes. What costs money is the configuration and the upkeep, which is where a support arrangement applies.
Can you work with a GA4 property somebody else set up?
That is the usual starting point. Most properties we take on were configured by a previous agency or an employee who has since left. The audit exists precisely to establish what the setup does today, and you keep ownership of the property throughout.
Do you train our team, or do we stay dependent on you?
Training is part of the arrangement. Workshops are built around your own property and your own reports, so the team learns on the data they actually use. Most clients scale support down as internal capability grows, and that is the intended outcome.
Do you support Google Tag Manager and server-side tracking?
Yes. Most GA4 problems turn out to be tag manager problems, so container work is included in support. Server-side tracking is supported where you already have it, and we can advise on whether it is worth adding. Warehouse and dashboard work is covered by our BI and analytics service.
Tell us what your reports are doing wrong
Send us your GA4 property and what you have noticed. We will come back with what we think is happening and what it would take to put right.
Prefer to talk now? Book a call straight away, or email us at: [email protected]
Related services
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