Connect Shopify or Shopify Plus with Chronopost to sync orders, generate labels, and show live delivery options at checkout, with tracking that keeps customers updated.
• Shopify orders are retrieved via the Admin API and mapped into Chronopost shipment requests, including ship-from, ship-to, parcel weight, dimensions (when available), and service code.
• Address fields are normalized to Chronopost formatting rules, with phone, email, and pickup point identifiers routed into the correct carrier fields when present.
• Shipment creation triggers label generation in Chronopost; returned label files (typically PDF/ZPL, depending on service) are stored and linked back to the Shopify order fulfillment.
• Chronopost tracking numbers are written to Shopify fulfillments, and carrier tracking URLs are exposed to customers through Shopify’s order status flow.
• Shipment status events are polled or received (implementation-dependent) and mapped to Shopify fulfillment states, with timestamps captured for auditability.
• Failed requests and validation errors are logged with order and shipment identifiers, and retries handle transient API or connectivity issues without duplicating shipments.
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We connect Shopify order and address data to Chronopost, map service rules, then enable label generation and shipment updates in your workflow. Setup typically includes testing across checkout, packing, and refunds to avoid carrier format errors.
Yes, we can configure Chronopost services so eligible rates and delivery methods show at checkout based on destination, weight, and rules. For Shopify Plus, we can also support more advanced logic through customizations.
Yes, tracking numbers and shipment statuses can be pushed back to Shopify so customers see updates without your team sending manual emails. We also align status mapping so “in transit,” “delivered,” and exceptions are consistent.
We map names, phone, email, address lines, pickup details, parcel dimensions, and reference fields to Chronopost’s label requirements. If you ship internationally, we include customs data mapping where applicable.
Yes – scandiweb has delivered 50+ Shopify projects and has 22+ years of eCommerce integration experience. We design the Chronopost flow to handle batch label creation, retries, and clear exception reporting.









