Connect Shopify or Shopify Plus with Schenker (DB Schenker, now part of DSV) to automate shipping labels, tracking, shipment status updates, returns, and B2B or B2C delivery rules.
• Shopify orders are read via Admin API and mapped to Schenker shipment requests, including ship-from, ship-to, items, weights, dimensions, and declared values when available.
• Service selection is driven by configurable routing rules, mapping Shopify shipping methods, destination, incoterms, and B2B flags to DB Schenker services and options.
• Shipping labels and documents returned by Schenker APIs are stored and linked to Shopify fulfillments, with tracking numbers written back to the order timeline.
• Shipment lifecycle events are synchronized as carrier status updates, mapping Schenker milestones to Shopify fulfillment and customer-facing tracking states.
• Partial fulfillments and multi-parcel shipments are handled by creating multiple shipments per order, keeping a stable reference between Shopify fulfillment line items and Schenker shipment IDs.
• Returns can be initiated from Shopify return data or RMA references, generating return labels where supported and syncing return tracking and status back to Shopify.
• API requests and responses are validated and logged, with retry handling for transient carrier errors and idempotency to prevent duplicate shipments.
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We map Shopify order, customer, and package data to DB Schenker shipment creation, then push labels and tracking numbers back into Shopify. Tracking events can also update Shopify fulfillment status for cleaner customer comms.
Yes, the integration can apply B2B shipping logic based on company, location, product, or order value, then select the right Schenker service. It can also pass references needed for warehouse, freight, and invoice workflows.
It can generate return labels, register return shipments, and sync return tracking back to Shopify. This helps support teams see return status without checking carrier portals.
Typical sync includes shipment ID, label URL, tracking number, carrier events, and delivery exceptions. If needed, we also sync pickup details, package-level tracking, and split shipment data.
We align the integration to your contracted carrier IDs, tracking endpoints, and label formats, whether the account is branded as DB Schenker or DSV. That avoids broken tracking links and mismatched carrier names in Shopify.









