Connect Shopify with Vend POS to sync products, pricing, customers, and stock between your online store and retail locations, so every report, refund, and reorder is based on the same numbers.
• Products and variants are mapped between Shopify and Vend POS using stable external IDs (SKU/barcode where available), with title, price, tax class, and sellable status synced according to the selected ownership rules.
• Inventory quantities are synchronized per location, mapping Shopify locations to Vend POS outlets, and applying adjustments from sales, returns, stocktakes, and manual corrections.
• Order data is routed based on channel, with Shopify web orders pushed to Vend POS for fulfillment visibility, and Vend POS in-store sales pushed to Shopify as orders (or summarized transactions) to keep reporting consistent.
• Customer records are matched on email/phone and synced with conflict handling, so updates are applied predictably when the same customer exists in both systems.
• Payments, refunds, and returns are translated between platforms using mapped tender types and return reasons where supported, with edge cases logged for review.
• Sync jobs run on scheduled intervals and near-real-time webhooks where available, using delta updates to send only changed records, with retry logic and error logs for failed payloads.
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We set a source-of-truth model and map locations so stock updates post correctly per store and warehouse. This reduces oversells and makes transfers and counts easier to trust.
Usually products, variants, SKUs, barcodes, tax settings, customers, and sales documents sync. The exact scope depends on which system owns pricing, inventory, and customer records.
Yes, but it needs clear rules for where the return is initiated and how it affects stock and payments. We configure flows to avoid duplicate refunds and incorrect restocking.
We normalize SKUs and barcodes, then run a controlled matching and import process. This avoids creating duplicates and keeps reporting clean.
Tax-inclusive pricing is supported, but tax and rounding logic must be aligned between systems. Multi-currency depends on your Shopify setup and how Vend POS is configured per store and region.









