BigCommerce + Checkout.com integration for higher payment approval rates

Connect BigCommerce to Checkout.com to run card payments with local methods, 3DS flows, and cleaner reporting, while reducing checkout drop-offs across markets.

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What is the BigCommerce + Checkout.com integration

Ever had to reconcile Bigcommerce orders against payment reports that don’t quite match, or chase down why a charge was approved but the order never completed? Those gaps usually show up when checkout traffic spikes, refunds pile up, or finance needs clean payout details and gets a mix of tools and exports. The Bigcommerce Checkout.com integration connects your store checkout with Checkout.com payment processing so authorizations, captures, refunds, and chargebacks flow through a single path and land back in Bigcommerce with consistent payment status and references. It keeps payment events tied to the right cart and order, so support and accounting work from the same source of truth. This setup fits if you sell across markets, process enough volume to care about reconciliation, and want Checkout.com wired directly into Bigcommerce checkout.

BigCommerce + Checkout.com integration benefits

Cut failed checkouts by reducing payment errors at peak traffic

Speed up reconciliation with clean Bigcommerce order-to-payout matching

Reduce support time with clear payment status for every Bigcommerce order

Lower fraud exposure with Checkout.com risk controls tied to checkout

Recover revenue faster with one-click refunds that mirror in reports

Expand internationally with multi-currency card processing through Checkout.com

How the BigCommerce Checkout.com integration works technically

• Bigcommerce checkout routes card payments to Checkout.com via a payment app/integration that exchanges order totals, currency, and customer context at time of authorization.

• Payment intents/transactions are created in Checkout.com and mapped back to the Bigcommerce order using stored references (order ID, transaction ID, and PSP reference).

• Authorization results and error responses are returned in real time to the checkout session, with declines and soft failures recorded against the order/payment attempt.

• Capture logic is handled either immediately at purchase or as a separate event, with capture status synchronized back to Bigcommerce for accurate paid/partially paid states.

• Refunds initiated from Bigcommerce create corresponding refund requests in Checkout.com, and refund IDs, amounts, and timestamps are persisted for reconciliation.

• Chargebacks and disputes are surfaced through Checkout.com events/webhooks, with lifecycle updates logged and linked to the originating Bigcommerce transaction.

Why choose scandiweb to handle BigCommerce integration for you?

BigCommerce builds with complex payment stacks

We’ve delivered 2,100+ eCommerce projects, so we know how payments touch tax, shipping, and promos in BigCommerce.

Payment QA that prevents costly edge cases

We test real-world flows like partial captures, retries, and voids, so Checkout.com behaves predictably in production.

Reliable tracking across checkout and back office

Our analytics team (575+ BI dashboards delivered) validates events end-to-end, from authorization to refund reporting.

Security-first delivery for payment integrations

We’re ISO 27001 and 27017 certified, which helps keep Checkout.com integration work aligned with strict controls.

Faster fixes with specialists on both sides

You get engineers who live in BigCommerce and payment APIs daily, which cuts time lost to handoffs and rework.

Expand internationally with multi-currency card processing through Checkout.com

We plan cutover, rollback, and monitoring so Checkout.com can launch without surprises during campaigns and spikes.

Frequently Asked Questions about BigCommerce Checkout.com integration

How do I integrate Checkout.com payments into BigCommerce checkout?

We install and configure the Checkout.com payment method in BigCommerce, then map auth, capture, refund, and chargeback flows to your order statuses. Setup includes webhooks, 3DS rules, and test transactions before go-live.

Does the BigCommerce Checkout.com integration support 3DS2, saved cards, and tokenization?

Yes, it can support 3DS2 flows and tokenization so returning customers can pay faster without storing raw card data in BigCommerce. The exact setup depends on your Checkout.com account configuration and risk rules.

What payment data syncs between Checkout.com and BigCommerce for reconciliation?

Payment IDs, statuses, amounts, refunds, and dispute events can be tied back to the BigCommerce order so finance can match payouts without manual exports. We also align references so support can trace a transaction in seconds.

Can Checkout.com webhooks update BigCommerce order status for captures, refunds, and chargebacks?

Yes, webhooks can trigger status updates in BigCommerce when payment events happen in Checkout.com, including partial captures and refunds. We add retries and logging so missed callbacks do not silently break reporting.

How do you handle multi-currency and localized payment methods with Checkout.com on BigCommerce?

We configure currencies, settlement preferences, and local methods per market, then validate how they appear in checkout and in order data. This matters for stores running multiple storefronts or region-specific payment rules.

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Start your BigCommerce + Checkout.com integration

1. Submit your integration request

Fill out the form and share your integration requirements.

2. Join a free strategy & discovery call

Join a 60-minute session with our BigCommerce integration specialists.
We’ll review your business systems, identify key challenges, and uncover actionable opportunities.

3. Get a tailored proposal

After the consultation, receive a detailed proposal with clear, high-impact steps to integrate BigCommerce with the tools your business needs to thrive.