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ScandiPWA TO POWER ENTERPRISE
The Biggest PWA Store in the World
The largest mid-Asian retailer ($800M) migration to ScandiPWA
Approach
- On-site discovery workshop covering all business process
- CRO analysis for conversion-driven redesign
- Multi-streamed development with PWA, ESB, PIM and Magento.
- Akeneo PIM integration for data enrichment team of 25 people
- ESB for intra-platform data exchange on RabbitMQ
- Customisation of default ScandiPWA theme and extending it
- Full testing scenario coverage of the feature-rich solution
- Complex infrastructural build to enable high-load and intrusion resistant platform
HIGHLIGHTS
Technodom employs 9,000 people, operates 80,000 m2 of retail space grossing $800M annually
The goal to achieve sub-second loading was achieved using ScandiPWA open-source solution bundled with Magento Community Edition
The goal to achieve sub-second loading was achieved using ScandiPWA open-source solution bundled with Magento Community Edition
Migration and set up of 60,000 products, 15,000 attributes and 4,000 categories is powered by Magento Community edition featuring custom scalability enhancements
Category page load is below 1 second Product detail page loads instantly below 200ms
Category page load is below 1 second Product detail page loads instantly below 200ms
Five payment types - cards, cash, split payment and ... real-time face-recognition based loan application!
Omnichannel with pick up in-store, home delivery, post office delivery or delivery box
Migration of custom meta-data, customer URLs for filtering, millions of 301 redirects served via custom redirector app
Migration of custom meta-data, customer URLs for filtering, millions of 301 redirects served via custom redirector app
Prerendering solution allows bots to crawl PWA sites faster than traditional ones
ScandiPWA easily builds into the apps for AppStore and Play Stores
Total delivery time from the discovery to Go Live took less than 6 months
Replacing feature-rich Hybris PIM with Akeneo Enterprise solution, customisation and configuration. Advanced syncing solution with Magento to power real-time product upgrades
ScandiPWA allows for partial cache invalidation serving fresh content on-update achieving close to 95% hit/miss ratio!
ScandiPWA allows for partial cache invalidation serving fresh content on-update achieving close to 95% hit/miss ratio!
Full coverage of customer journey and events with the data layer integrated into the PWA front
Result
- Stunning app-like UX
- Sub-second loading times
- Engagement increase with session time and page views increasing by 33%
- Organic traffic increase by 20%
- Conversion rate increase by 11%
- Omnichannel experience unifying online, offline, and warehouse with real-time stock
- Zero-downtime deployments not affecting front-end
- The first order received within 90 seconds after going LIVE!
Refurbishing the digital home of a Giant
Bygger, Better, Bolder
One of the biggest Nordic DIY building material retail chains
Approach
- One agile team from both Latvia and Sweden working on separated components and integrating. 2 designers working on complete redesign and rebranding.
- The project methodology is closely based on Agile Scrum Project Management principles and direct client involvement with on-site visits and retail business operations analysis.
HIGHTLIGHTS
Build & Shop - Customers can use Buildplanner, an interactive visual tool, to plan their construction needs. The resulting materials and quantities can now be added directly to their cart.
Helping where needed - DIY projects with step-by-step instructions where each needed piece, or the whole package, is available a click away.
Accessible services - from wall painting and flooring, to plumbing and other services, customers can get the help they need right when and where they need it.
Integrating convenience - with an added trailer booking service, customers no longer have to worry about transporting the materials.
Integrating convenience - with an added trailer booking service, customers no longer have to worry about transporting the materials.
Tailor-made AWS infrastructure with pipeline deployments ensuring near-zero downtime during deployments.
Tailor-made AWS infrastructure with pipeline deployments ensuring near-zero downtime during deployments.
3 Nordic countries, 160+ physical stores, 4 Magento stores, 6 store views, 55k+ SKUs all seamlessly integrated and managed under one digital roof.
Result
- All three launches done on-schedule - Finland, Norway, and Sweden
- A re-platformed online store with significantly improved performance and a unified user experience across all Byggmax stores, services, and support.
- Improved public image through a complete redesign, successful rebranding, and increased brand awareness
- Modern user experience combined with a flawless PIM system ensures customers see exact stock and price in the nearest stores, leading to increased customer satisfaction.
- The amalgamation of the above-mentioned results has produced a significant increase in conversion rates.
52 years of flooring experience go online
Commercial flooring heavyweight
A business half-a-century old is now well equipped for challenges of the future
Approach
- Full code audit, upgrade to Magento 2.2.3, and ensure module compatibility across the board
- Develop a blank theme, integrate and adjust services to support the intended business model: SAP ERP, Salesforce Pardot, Punchout, FedEx, CH Robinson
HIGHLIGHTS
Questmark is a leader in flooring industry with over 52 years in the business, 18 specialised offices throughout North America, and a wide array of services in both B2C and B2C niches
Custom-made extensions to enable easy content management for the following pages/modules:
Store locator
Flooring module
Industries module
Services module
40+ page templates reworked for a refined, mobile-first design
40+ page templates reworked for a refined, mobile-first design
Result
- The project went live in 3 months
- Modern, full-featured, B2B enabled website representing the extensive scope and full range of services provided by the industry’s leading company
- Fully integrated SAP ERP for simpler site maintenance and higher data transparency
- Elasticsearch integration for advanced search functionality
- High-performance architecture setup to provide a foundation for future growth
FROM CLASSIC SITE TO INNOVATION
2018 Imagine Excellence Award
Most innovative customer experience - VR Innovation for Teak Furniture
Approach
- Rapid prototyping and iteration as there was no similar solutions or body of knowledge to explore
- Mobile device and browser benchmarking to understand technological grouping and provide solutions tailored for a particular group of devices
- Several sizes of VR images to exclude double vision. Best fit is proposed automatically.
- Iterative UX testing on focus groups to provide easy on-boarding for general consumers not yet familiar with VR
- Conversion-minded solution - each VR module is linked to particular products
HIGHLIGHTS
Scandiweb explains how VR boosts conversions
Move your head around to explore.
We made the browser react to smartphone movements to enable the VR experience
VR experience compatible with Oculus, Samsung Gear, Google Cardboard
Each VR clip is linked to products in the store to enable conversion
Personalise your teak products selecting custom fabrics and instantly preview your choice
Fully responsive site allows to continue browsing from any device
Fallback to 360° video for desktop users
We have been increasingly impressed with Scandiweb since we began working with them on our website. They have been very attentive to our project and respond quickly to any concerns or requests we make. Most importantly, in a world of programmers learning as they go, the work Scandiweb has completed for us has been high quality and professional. We don’t hesitate to throw difficult tasks their way and they rise to the occasion each time.
Overall, Scandiweb has been a great find for us and the key reason our website is of the quality it is today. We wouldn’t hesitate to recommend them to anyone
Director of IT
Result
- A device population that includes Google cardboard, Samsung gear, Oculus and fallback to 360 degrees images for desktop use
- Publicity wave for the first browser-based VR solution for eCommerce purposes
- Customer reviews praising bringing the products right into their homes
- Conversion rate increased by 231%
CREATING A VIRTUAL SWEET HOME
The Worlds Online Corner Candy Store
Sweets, Snacks, and Gifts is what Candy.com is all about
Approach
- Integrate rich, but easy filtering options across 20+ candy attributes
- Custom front-end JavaScript to maximise performance and a streamlined check-out
- Integrate reward points convertable for in-store credits for inviting friends and family and keeping in touch with the brand
- Custom gift cards solution
- Integrate a candy-designer tool with personalisation features
Highlights
Earn Candy.com points for being an active brand ambassador
Thousands of candies at your fingertips thanks to powerful filtered layering
Custom front-end for maximum performance
Gift card module customizations
Personalise your candies!
Assisted search integration
From the beginning when Scandiweb assisted in the creation of the Candy.com website, through the continual upgrades and patches that have been deployed which positively impacted the site’s infrastructure, and leading the efforts to migrate the web site off of Magento Enterprise to the Community version of Magento, Scandiweb has been an integral part of the IT effort of the organization.
The support offered, especially after hours, has been top notch. The entire staff is responsive, works diligently to keep each ticket updated with the latest findings, actions and next steps; and provides estimates for work efforts to help with budgeting and scheduling.
Throughout the relationship, Scandiweb has provided both a dedicated resource to the account, as well as the rest of their excellent Support Staff. Whichever one was utilized depending on needs, delivered quality work in the timelines promised.
Our company’s future includes Scandiweb as the primary web support team, and we look forward to the continued relationship.
CTO
Result
- Candy.com is growing exponentially thanks to thousands of satisfied candy lovers
- Following retail success, tools for B2B retailers and event planners have been integrated
- Candy.com boasts one of the fastest page loading times helping to keep conversions high
Desktop. Mobile. Print. Call. Store
5 Channels. Omni-Channel
A powerful mix of on-line eCommerce with physical retail chain
Approach
- Magento Enterprise integration with Navision for stock, pricing and product data integration. Multi-warehouse custom implementation to track inventory across 50 stores
- Gathering data-insights from the existing store - Google Analytics for eCommerce and heat-maps to produce a new conversion-driven responsive design
HIGHLIGHTS
English and French versions
to support customers in Canada
Real-time multi-warehouse stock status update for every product
Omni channel solution for 50 stores featuring
In-store pickup
Call center
Catalogues
Desktop / Tablet / Mobile
#discoverJYSK blog integration cross-linked with products
Automated assignment of a store based on your location
Mobile-friendly site increased conversion rates for mobile phones by more than 600%
Scandiweb store-locator for 50+ stores across Canada
Working with Scandiweb has been a positive experience, they have consistently kept their timelines and have competent people with the technical expertise to finish the job
Director of IT
Result
- Omni-channel integration increased on-line revenue by 12%, with the store pick up feature and the call center assisting in conversions
- After the launch the project has been moved to Scandiweb's Support department. The flexibility of the Magento Platform allows for continuous integration of new features such as loyalty cards, gift cards, and new payment methods
BUSINESS-AS-A-SERVICE CASE
Supplier to Amazon and Google
Full-stack service engagement - from building a Magento store to increasing revenues by 40%
Approach
- Comparative analysis of major competitors to identify features and user-flows that can bring business value to ID Superstore
- Wireframes helped to visualise business side of the new store features
- Designer team themed wireframes and tested CTAs and UX journey in focus groups
- Data migration was started as a separate stream as current data needed to be cleaned and enriched
- Agile team was set up with a PO and SM from Scandiweb
HIGHLIGHTS
Rich UI of the menu overlay helps to engage customers in product selection within a few seconds after landing
Rich UI of the menu overlay helps to engage customers in product selection within a few seconds after landing
Custom lanyards page improved conversion of customers coming from search engines
LiveChat integration with Salesforce helped to increase conversion rates from chat by 84%
LiveChat integration with Salesforce helped to increase conversion rates from chat by 84%
Tier pricing increased revenue by 12%
Salesforce, Glovia and Magento integration handled using IBM Cast Iron
Salesforce, Glovia and Magento integration handled using IBM Cast Iron
Learning Center entry pages account for 33% of the traffic and 20% of all conversions
Set up of eBay and Amazon store contributed almost 10% to monthly revenue in the first 3 months
Set up of eBay and Amazon store contributed almost 10% to monthly revenue in the first 3 months
Tweaking of SOLR engine for search helped to increase conversion from search by 12%
The transition from our old system to Magento was on time and on budget. Staff was knowledgeable, honest and easy to work with. Bug fixes were done quickly. Customers appreciated the increased features and functions this was evidenced by the increased number of orders and the large average order size
CEO
Result
- Site has been launched migrating the entire DB of customers, passwords, products, orders, RMAs, invoices and shipping notes
- Traffic referred from Google has picked up to match the old site's after a small after-go-live drop
- Flexible category structure and filtering allowed to introduce additional 60,000 products
- eBay and Amazon stores and Google Shopping feed have been launched
- Scandiweb got GO on traffic acquisition and CRO services after launch that boosted revenue by 25% within 6 months and conversion rates by 17.5%
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