Connect BigCommerce with GLS to generate shipping labels, push tracking to customers, and keep order statuses accurate across checkout, support, and post-purchase.
• Bigcommerce orders are retrieved via API and mapped to GLS shipment objects, including ship-to address, contact details, service level, and package metadata.
• Shipment creation requests are sent to GLS; returned label files (format depends on account settings) are stored and linked to the corresponding Bigcommerce order shipment.
• GLS tracking numbers are written back to Bigcommerce shipment records, enabling a consistent tracking reference across admin, customer notifications, and support workflows.
• Carrier tracking events are polled or received on a schedule (implementation-dependent) and translated to Bigcommerce-friendly shipment status updates and timestamps.
• Validation handles required fields (postal codes, country codes, phone formats), and exceptions are logged with order references for retry and auditing.
• Idempotency keys or shipment reference checks prevent duplicate labels when the same Bigcommerce order is re-synced or retried.
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We map BigCommerce order, address, and service data to GLS shipment creation, then return label files and tracking numbers back to the order. Your team prints labels from one place, and customers get consistent tracking info.
Typically we send recipient details, parcel weight and dimensions, shipping method, pickup or drop-off options, and references like order ID. We also support customs data when you ship cross-border.
Yes, GLS events can update shipment and order statuses in BigCommerce and feed into your Email or SMS flows. This reduces “where is my order?” tickets and keeps support on the same timeline as fulfillment.
Yes, we can route shipments by location, cut-off time, destination, or service level, and apply different label and carrier rules per warehouse. It scales well for brands running multiple fulfillment points.
scandiweb has delivered 2,100+ eCommerce projects since 2003, including complex shipping and ERP integrations. We handle build, QA, and support so the integration stays stable during peak volume.










