BigCommerce + Microsoft Dynamics 365 integration for real-time orders and inventory sync

Connect BigCommerce to Microsoft Dynamics 365 to sync customers, products, pricing, inventory, and orders automatically, so your finance and ops teams always work from one source of truth.

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What is the BigCommerce + Microsoft Dynamics 365 integration

Are orders piling up in Bigcommerce while Dynamics 365 Finance and Operations lags behind, leaving your team to reconcile inventory, pricing, and customer data in spreadsheets? That gap usually shows up as oversells, backorders, and finance teams chasing “the right” numbers across systems.

A Bigcommerce – Microsoft Dynamics 365 integration connects your storefront with your ERP so orders, customers, products, inventory, and shipment and payment updates flow on a defined sync. For merchants searching for a “Bigcommerce Dynamics 365 integration” or “Bigcommerce ERP integration,” the goal is simple: one operational source of truth, with Bigcommerce running commerce and Dynamics 365 owning financial and inventory controls.

This setup fits if you run Dynamics 365 as your ERP and need Bigcommerce data to post cleanly into fulfillment and finance.

BigCommerce + Microsoft Dynamics 365 integration benefits

Cut oversells and backorders with ERP-led stock in Bigcommerce

Speed up fulfillment with clean orders posted into Dynamics 365 F&O

Close the books faster with taxes, discounts, and tenders captured

Reduce customer support time with accurate shipping status in-store

Protect margin with validated price lists and customer-specific pricing

Spend less time firefighting with retries, logs, and duplicate checks

How the BigCommerce Microsoft Dynamics 365 integration works technically

• Customer and order data is exported from Bigcommerce via API and mapped to Dynamics 365 entities (accounts/contacts, sales orders, order lines), including taxes, discounts, shipping, and tender details.

• Product catalog data is mapped between systems with SKU as the primary key, with attributes such as name, status, images, and category references handled per mapping rules.

• Inventory availability is synced from Dynamics 365 to Bigcommerce on a scheduled or delta basis, with reservations and backorder rules handled according to ERP ownership.

• Order status changes, shipments, and tracking numbers are synced from Dynamics 365 back to Bigcommerce, with partial shipments and multiple packages supported when exposed by the ERP.

• Price lists and customer-specific pricing are synchronized from Dynamics 365 to Bigcommerce when used, with effective dates and currency codes validated during import.

• Sync jobs are queued and processed asynchronously, with retry logic, error logging, and idempotency checks to prevent duplicate orders and double postings.

Why choose scandiweb to handle BigCommerce integration for you?

BigCommerce builds with real ERP complexity handled

We have delivered BigCommerce stores with ERP middleware, so Dynamics data rules and edge cases won’t surprise anyone.

Integration architects who think in data flows

We map entities, ownership, and sync timing upfront, so you avoid “it worked in sandbox” issues in production.

Track record across 2,100+ eCommerce projects

Patterns repeat across integrations, and our teams use that experience to spot risks early and fix them cheaply.

ISO-certified security for sensitive ERP data

We’re ISO 27001 and 27017 certified, which helps keep customer, pricing, and order data handled the right way.

Analytics and QA built into the integration scope

We validate payloads and events end to end, so your reporting stays trustworthy after the BigCommerce cutover.

Spend less time firefighting with retries, logs, and duplicate checks

You get a single Delivery Manager who coordinates dev, QA, and data specialists, and keeps blockers off your plate.

Frequently Asked Questions about BigCommerce Microsoft Dynamics 365 integration

How do you integrate BigCommerce with Microsoft Dynamics 365 for Finance and Operations data flows?

We map BigCommerce entities to Dynamics 365 (items, customers, orders, taxes, payments, and fulfillment) and move data via API and middleware with validation and retry logic.

Can a BigCommerce Microsoft Dynamics 365 integration support multi-storefront, currencies, and localization?

Yes – we design the sync around storefront, warehouse, and currency rules, so each market posts correctly into Dynamics 365 without manual rework.

How is pricing and customer-specific price lists handled between BigCommerce and Microsoft Dynamics 365?

We align Dynamics 365 price lists and customer groups with BigCommerce catalogs, then schedule updates so promotions and contract pricing stay consistent.

What is the typical timeline to connect BigCommerce to Microsoft Dynamics 365, and what affects scope?

Timeline depends on catalog size, custom fields, tax and shipping logic, and whether you need custom ERP workflows, but most projects start with a discovery and a phased rollout.

How do you prevent inventory oversells and order sync failures in a BigCommerce Dynamics 365 ERP integration?

We implement near real-time inventory updates, idempotent order posting, and monitoring, so errors are caught early and don’t create duplicates.

Explore related BigCommerce ERP integrations

Start your BigCommerce + Microsoft Dynamics 365 integration

1. Submit your integration request

Fill out the form and share your integration requirements.

2. Join a free strategy & discovery call

Join a 60-minute session with our BigCommerce integration specialists.
We’ll review your business systems, identify key challenges, and uncover actionable opportunities.

3. Get a tailored proposal

After the consultation, receive a detailed proposal with clear, high-impact steps to integrate BigCommerce with the tools your business needs to thrive.