BigCommerce integration with Microsoft Dynamics NAV for live orders and inventory sync

Connect BigCommerce with Microsoft Dynamics NAV (formerly Navision) to sync orders, customers, products, pricing, and inventory so your store and ERP stay aligned as you scale.

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Trusted by 700+ leading brands worldwide
Trusted by 700+ leading brands worldwide

What is the BigCommerce + Microsoft Dynamics NAV integration

If Bigcommerce and Microsoft Navision don’t talk to each other, someone on your team becomes the “integration.” Orders get re-keyed, inventory numbers drift, and small pricing or tax mismatches turn into support tickets, returns, and ugly reconciliation at month-end. The Bigcommerce – Microsoft Dynamics NAV (formerly Navision) integration connects your storefront and ERP so core commerce data moves on a defined schedule and follows clear ownership rules. It keeps product and stock data aligned, pushes online orders into NAV for fulfillment and invoicing, and brings back the order status customers expect to see in their account. This setup fits if NAV is your source of truth, and your Bigcommerce store needs dependable order and inventory syncs at scale.

BigCommerce + Microsoft Dynamics NAV integration benefits

Cut overselling and backorders with NAV-led stock accuracy in Bigcommerce
Speed up fulfillment cycles by pushing web orders into Microsoft Navision
Reduce revenue leakage with consistent pricing and tax rules across channels
Shorten support threads by showing NAV shipment and invoice updates in-store
Improve purchasing decisions with cleaner sell-through data tied to NAV items
Keep finance close-outs predictable with fewer ERP fixes after Bigcommerce sales

How the BigCommerce Microsoft Dynamics NAV integration works technically

• Product records are mapped between Bigcommerce SKUs and Microsoft Dynamics NAV item numbers, with configurable field mapping for names, prices, barcodes, and tax classes. 

• Inventory availability is synced per item and, when applicable, per location, with NAV treated as the inventory owner and Bigcommerce updated on a schedule or near-real-time triggers. 

• Bigcommerce orders are exported to Microsoft Navision as sales orders, including customer, billing and shipping addresses, discounts, shipping method, taxes, and payment method references. 

• Order line items are validated against NAV items and units of measure; unmatched SKUs, missing customers, and mapping errors are captured in an error queue with detailed logs. 

• Shipment confirmations, tracking numbers, invoices, and order statuses are synchronized back to Bigcommerce so order history reflects NAV fulfillment progress. 

• Delta-based sync logic sends only changed records where supported, reducing payload size and keeping retries idempotent to avoid duplicate orders or stock updates. 

Why choose scandiweb to handle BigCommerce integration for you?

BigCommerce builds with real ERP constraints in mind
We design BigCommerce around how Microsoft Dynamics NAV (formerly Navision) actually works, so edge cases get handled early.
Battle-tested data mapping for complex catalogs
We’ve aligned SKUs, variants, kits, and customer groups across BigCommerce and Microsoft Navision on high-SKU stores.
Integration QA that catches business-critical drift
We validate ERP and storefront behavior together, so rounding, status, and ID mismatches don’t reach customers.
Certified teams across data, backend, and UX
60+ data engineers and 400+ certified devs cover NAV integration, BigCommerce APIs, and frontend changes in-house.
Release process that won’t break trading hours
Go-live is planned around peak traffic, with rollback paths, monitoring, and tight change control to reduce risk.
Keep finance close-outs predictable with fewer ERP fixes after Bigcommerce sales
You get one accountable lead who coordinates BigCommerce, Microsoft Dynamics NAV, and vendors when issues span systems.

Frequently Asked Questions about BigCommerce Microsoft Dynamics NAV integration

How do I integrate BigCommerce with Microsoft Dynamics NAV (formerly Navision) for two-way order sync?

We map BigCommerce order, payment, tax, and shipping fields to NAV sales documents, then sync on a schedule or near real time. Status and tracking updates can be pushed back to BigCommerce for customer visibility.

Can BigCommerce pull real-time inventory from Microsoft Navision to prevent overselling?

Yes – inventory can sync by SKU, warehouse, and stock rules so BigCommerce shows accurate availability. We also handle backorders, safety stock, and low-stock thresholds when needed.

What product data can sync between BigCommerce and Microsoft Dynamics NAV, including variants and attributes?

Typical sync covers SKUs, variants, pricing, barcodes, and key attributes, plus category mapping. The exact payload depends on your NAV setup and how your catalog is structured in BigCommerce.

How do you handle pricing, discounts, and customer groups in a BigCommerce to Microsoft Dynamics NAV integration?

We align NAV price lists and customer pricing with BigCommerce price lists, promotions, or customer groups. Where native logic differs, we implement clear priority rules to avoid mismatched totals.

How long does a BigCommerce and Microsoft Dynamics NAV (formerly Navision) integration take to implement?

Most projects take weeks, not months, after requirements are confirmed and data is clean. Timeline depends on custom NAV objects, number of stores, and how many sync directions you need.

Start your BigCommerce + Microsoft Dynamics NAV integration

1. Submit your integration request

Fill out the form and share your integration requirements.

2. Join a free strategy & discovery call

Join a 60-minute session with our BigCommerce integration specialists.
We’ll review your business systems, identify key challenges, and uncover actionable opportunities.

3. Get a tailored proposal

After the consultation, receive a detailed proposal with clear, high-impact steps to integrate BigCommerce with the tools your business needs to thrive.

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