Bigcommerce – Sendcloud integration for automated shipping labels and tracking

Connect Bigcommerce with Sendcloud to automate label creation, offer flexible shipping options at checkout, and push tracking updates to customers and your team in near real time.

Set up your integration

Trusted by 700+ leading brands worldwide

What is the BigCommerce + Sendcloud integration

Shipping gets messy fast when orders live in Bigcommerce, labels get created somewhere else, and tracking updates have to be pasted back into the store. The usual result is wasted time, inconsistent carrier options, and customer emails asking where their package is. The Bigcommerce Sendcloud integration connects your store orders with Sendcloud so shipments can be created from the same order data, labels and tracking can flow back to Bigcommerce, and your fulfillment team works in one shipping workflow instead of hopping between tabs. This setup fits if you ship daily from Bigcommerce and want Sendcloud to be your primary tool for labels, tracking, and carrier services.

BigCommerce + Sendcloud integration benefits

Cut label time per order and ship more Bigcommerce volume daily

Reduce “Where is my order?” tickets with tracked shipments in Bigcommerce

Lower shipping costs by choosing the right Sendcloud carrier per order

Prevent delivery failures with cleaner addresses and fewer return shipments

Speed up warehouse handoff with a single, consistent Sendcloud workflow

Keep checkout competitive by offering reliable carrier options customers trust

How the BigCommerce Sendcloud integration works technically

• Bigcommerce orders are pulled into Sendcloud via API, including customer, address, line items, weights, and selected shipping method.

• Order identifiers are mapped between systems so shipment status and tracking references can be linked back to the originating Bigcommerce order.

• Label creation occurs in Sendcloud; carrier, service level, package details, and customs data are stored on the Sendcloud shipment record.

• Tracking numbers and carrier names are pushed back to Bigcommerce and attached to the matching order shipment for storefront emails and order history.

• Shipment status events from Sendcloud are synchronized to Bigcommerce where supported, with failures logged and retried based on response codes.

• Address fields are validated and normalized during import, with exceptions flagged when mandatory fields, phone formats, or country codes are missing.

Why choose scandiweb to handle BigCommerce integration for you?

BigCommerce integrations built for real order load

We’ve delivered 2,100+ eCommerce projects, so we design Sendcloud flows that won’t buckle under peak volume.

Shipping data mapped cleanly across your stack

We align Sendcloud events with BigCommerce orders, ERP, and support tools, so statuses and exceptions match reality.

Go-live with QA that catches edge cases early

We test split shipments, cancellations, refunds, and partial captures end to end, so shipping logic stays predictable.

Performance-safe integration, no storefront drag

We keep carrier and tracking logic off the critical rendering path, protecting Core Web Vitals and conversion rates.

Secure handling of customer and address data

With ISO 27001 and 27017 practices, we implement Sendcloud with tight access control and clear data retention.

Keep checkout competitive by offering reliable carrier options customers trust

600+ specialists across dev, QA, UX, and data means faster fixes, cleaner releases, and fewer handoffs post-launch.

Frequently Asked Questions about BigCommerce Sendcloud integration

How do I connect Bigcommerce to Sendcloud to auto-create shipping labels from orders?

We map Bigcommerce order data to Sendcloud shipments, then trigger label creation automatically based on shipping method, weight, and destination.

Does the Bigcommerce Sendcloud integration sync tracking numbers back to Bigcommerce and customer emails?

Yes. Tracking numbers and carrier details are pushed back to Bigcommerce so order status and customer notifications stay consistent.

Can Sendcloud show multiple carrier rates and pickup points in Bigcommerce checkout?

It can, depending on your carrier setup and checkout configuration. We implement the options you need and validate the full flow in a test environment.

What shipping data is transferred between Bigcommerce and Sendcloud in this integration?

Typically products, weights, addresses, service level, and order references go to Sendcloud, while labels, tracking, and shipment status go back to Bigcommerce.

Can scandiweb implement a scalable Bigcommerce Sendcloud integration for high order volumes?

Yes. scandiweb has delivered 2,100+ eCommerce projects since 2003, and we build integrations with retries, logging, and monitoring so fulfillment stays stable at peak load.

Explore related BigCommerce Shipping & Logistics integrations

Start your BigCommerce + Sendcloud integration

1. Submit your integration request

Fill out the form and share your integration requirements.

2. Join a free strategy & discovery call

Join a 60-minute session with our BigCommerce integration specialists.
We’ll review your business systems, identify key challenges, and uncover actionable opportunities.

3. Get a tailored proposal

After the consultation, receive a detailed proposal with clear, high-impact steps to integrate BigCommerce with the tools your business needs to thrive.