Connect Commercetools to Amazon to keep product data, pricing, and inventory aligned, sync orders back into your stack, and reduce oversells and manual work across channels.
• Product identifiers (SKU, EAN/UPC, ASIN) are mapped between commercetools product data and Amazon listings to keep item matching stable across channels.
• Catalog payloads are exchanged via the Amazon Selling Partner API (SP-API) and commercetools APIs, with attribute mapping for titles, descriptions, images, and variation structure.
• Inventory updates are synced using delta changes where possible, with defined stock ownership (commercetools, Amazon, or a WMS/ERP) to avoid double-decrementing.
• Orders are imported from Amazon into commercetools as orders or carts, including customer, shipping, tax, and line-item price components as available from Amazon.
• Order status changes, cancellations, refunds, and shipment confirmations are propagated between systems, with event timestamps used to prevent out-of-order updates.
• Sync jobs and webhooks are logged with retry handling, idempotency keys, and dead-letter routing for records that fail validation or mapping.
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We map Commercetools product types, attributes, images, and categories to Amazon listing requirements, then automate create and update flows per SKU. The sync can be scoped per marketplace, brand, or assortment to keep operations predictable.
Typical sync includes customer and delivery details, line items, taxes, discounts, shipping method, and payment status signals. We also sync fulfillment updates and cancellations so downstream ERP, OMS, and support tools stay accurate.
Yes, inventory can be pushed from your stock source to Amazon with reserved stock logic and safety buffers by channel. We also handle edge cases like partial shipments, returns, and delayed confirmations that skew available-to-sell.
It can support both, with separate routing rules and status handling for each fulfillment type. For FBA, we sync shipment and tracking events back to Commercetools so customer messaging and reporting match Amazon.
We’ve delivered 2,100+ eCommerce projects since 2003, and we build integrations that hold up under high order volume and multi-market complexity.














