Connect Shopify or Shopify Plus with Brightpearl to sync orders, inventory, customers, and returns in near real time, so teams ship faster and stop overselling.
• Shopify orders are imported into Brightpearl as sales orders, with customer, billing, shipping, taxes, and line items mapped to matching Brightpearl fields.
• Inventory levels are synchronized from Brightpearl to Shopify, with SKU-level mappings used to update available quantities per location or warehouse where applicable.
• Product and variant identifiers (SKU, barcode, and platform IDs) are stored as cross-references to support reliable matching and prevent duplicate records.
• Shipment events in Brightpearl (fulfillment status, carrier, tracking number) are pushed back to Shopify to update order status and customer notifications.
• Refunds and cancellations are handled through status and payment mappings, with safeguards for partial refunds and split shipments depending on store rules.
• Sync jobs run on scheduled intervals or event triggers, with delta updates sending only changed records and errors logged for reconciliation.
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We connect Shopify and Brightpearl through API-based connectors and map products, warehouses, and order statuses for two-way sync. Sync frequency and conflict rules are set per channel to prevent overselling.
Typical flows include products and variants, inventory by location, orders, customers, payments, shipments, and returns. We align field logic so reporting and fulfillment status match in both systems.
Yes – Brightpearl can act as the stock master per warehouse, while Shopify receives available-to-sell quantities per location. This supports split shipments and reduces backorders.
Returns can be created in Brightpearl and pushed back to Shopify with updated fulfillment and refund states. We also sync return reasons and restock actions when your workflow needs it.
scandiweb has delivered 2,100+ eCommerce projects since 2003 and supports complex ERP and operations integrations on Shopify. You get an implementation team plus ongoing support for changes, upgrades, and new sales channels.









