Connect Shopify with Iterable to sync customers, products, and events for sharper segmentation, triggered Email and SMS flows, and cleaner reporting in your marketing stack.
• Shopify customer, order, and product identifiers are mapped to Iterable user profiles and event payloads, typically keyed by email and/or Shopify customer ID.
• Order lifecycle events (created, paid, fulfilled, canceled, refunded) are emitted from Shopify and recorded in Iterable as custom events with timestamps and revenue fields.
• Product and line-item attributes are passed through on purchase events, with SKU, variant, quantity, discounts, taxes, shipping, and currency mapped to agreed field names.
• Delta-style updates propagate changes to customer properties (e.g., marketing consent, tags, address fields) so Iterable profiles reflect the latest state.
• Event processing includes validation and deduplication based on order IDs and event types, with rejects logged for payload or schema issues.
• PII handling follows Shopify and Iterable data models, with explicit field selection and hashing options used when required for compliance.
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We map Shopify customers, orders, and catalog data to Iterable user profiles and event payloads, then validate identity rules so events land on the right profile.
Typical events include product viewed, add to cart, checkout started, purchase, refund, and fulfillment updates, depending on how your Shopify tracking is set up.
Yes, we pass store, locale, currency, and market attributes into Iterable so segmentation and templates can adapt per region, brand, or storefront.
We define a single source of truth for user identity, normalize email and phone fields, and add guardrails for guest checkouts and merged customer records.
scandiweb has delivered 50+ Shopify projects and has 60+ certified GA4 and Adobe Analytics experts to QA event integrity and attribution end to end.









