Connect Shopify with Novomind to sync orders, customer data, and fulfillment updates, so your service team works from one queue and resolves cases faster.
• Orders created in Shopify are transferred to Novomind iSHOP via API-based order export, including customer details, line items, discounts, taxes, shipping method, and payment status.
• SKU and variant identifiers are mapped between Shopify products/variants and Novomind item master data to keep line-level matching stable across updates.
• Fulfillment events from Novomind iSHOP are synced back to Shopify as fulfillments, including carrier, tracking number, shipped quantity, and shipment timestamps.
• Order state changes such as cancelations and refunds are synchronized using status mapping rules, with conflict handling based on system-of-record per status field.
• Delta-based synchronization sends only changed orders and fulfillment records, with idempotency keys used to prevent duplicate imports on retries.
• Validation and error logs capture rejected payloads, mapping mismatches, and API rate-limit responses, with failed records routed to a retry queue.
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We map Shopify orders, line items, payments, and fulfillments to Novomind iSHOP and sync status updates back to Shopify via API and webhooks.
Typical sync includes order status, tracking numbers, shipment events, cancellations, returns, and customer contact details so support sees one current order state.
Yes, routing rules can be driven in Novomind based on SKU, stock location, shipping method, or region, while Shopify receives the resulting fulfillment updates.
Yes, we can sync per store, market, or location, and keep warehouse-specific statuses consistent across Shopify, Novomind, and 3PL systems.
Timing depends on workflows and API scope, but we build it with clear logs, retries, and monitoring, and scandiweb can maintain it as part of ongoing support.









