Connect Shopify or Shopify Plus with ShipHero to sync orders and inventory in real time, speed up warehouse fulfillment, and cut shipping errors as volume grows.
• Shopify orders are imported into ShipHero using Shopify Admin API objects, with customer, address, line items, discounts, taxes, and shipping method values mapped to ShipHero order fields.
• Order status changes in ShipHero (picked, packed, shipped, canceled, partially fulfilled) are pushed back to Shopify as fulfillments, including carrier, service, tracking number(s), and shipment timestamps.
• Inventory is owned by ShipHero for fulfilled locations, and available-to-sell quantities are synced back to Shopify per SKU and location, with safeguards for negative stock and reserved quantities.
• SKU and product identifiers are matched using SKU as the primary key, with optional barcode/variant ID cross-references to prevent duplicate item creation and mis-picks.
• Delta-based sync processes send only changed orders, fulfillments, and inventory records, with retry logic and idempotency keys to avoid duplicate shipments or double adjustments.
• Sync events are logged with payload references, error codes, and correlation IDs, supporting audit trails for Shopify WMS integration and ShipHero Shopify integration troubleshooting.
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We map a source-of-truth model, then sync orders from Shopify to ShipHero and push fulfillment status and tracking numbers back to Shopify via API/webhooks.
On-hand, available, reserved, and location-aware inventory can be synced on a schedule or event-based, with rules for bundles, SKUs, and thresholds.
Yes, ShipHero can route orders by warehouse and inventory availability, while Shopify receives correct partial fulfillments, tracking details, and shipped quantities.
Yes, once ShipHero buys labels and ships, the integration posts carrier, tracking, and fulfillment events to Shopify so customers and support see the same status.
We sync return statuses and restock logic based on your workflows, ensuring Shopify inventory reflects what ShipHero actually received and put back to sellable stock.









