BigCommerce + Microsoft Dynamics 365 integration for real-time orders and inventory sync
Connect BigCommerce to Microsoft Dynamics 365 to sync customers, products, pricing, inventory, and orders automatically, so your finance and ops teams always work from one source of truth.
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Are orders piling up in Bigcommerce while Dynamics 365 Finance and Operations lags behind, leaving your team to reconcile inventory, pricing, and customer data in spreadsheets? That gap usually shows up as oversells, backorders, and finance teams chasing “the right” numbers across systems.
A Bigcommerce – Microsoft Dynamics 365 integration connects your storefront with your ERP so orders, customers, products, inventory, and shipment and payment updates flow on a defined sync. For merchants searching for a “Bigcommerce Dynamics 365 integration” or “Bigcommerce ERP integration,” the goal is simple: one operational source of truth, with Bigcommerce running commerce and Dynamics 365 owning financial and inventory controls.
This setup fits if you run Dynamics 365 as your ERP and need Bigcommerce data to post cleanly into fulfillment and finance.
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• Customer and order data is exported from Bigcommerce via API and mapped to Dynamics 365 entities (accounts/contacts, sales orders, order lines), including taxes, discounts, shipping, and tender details.
• Product catalog data is mapped between systems with SKU as the primary key, with attributes such as name, status, images, and category references handled per mapping rules.
• Inventory availability is synced from Dynamics 365 to Bigcommerce on a scheduled or delta basis, with reservations and backorder rules handled according to ERP ownership.
• Order status changes, shipments, and tracking numbers are synced from Dynamics 365 back to Bigcommerce, with partial shipments and multiple packages supported when exposed by the ERP.
• Price lists and customer-specific pricing are synchronized from Dynamics 365 to Bigcommerce when used, with effective dates and currency codes validated during import.
• Sync jobs are queued and processed asynchronously, with retry logic, error logging, and idempotency checks to prevent duplicate orders and double postings.
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Why choose scandiweb to handle BigCommerce integration for you?
How do you integrate BigCommerce with Microsoft Dynamics 365 for Finance and Operations data flows?
We map BigCommerce entities to Dynamics 365 (items, customers, orders, taxes, payments, and fulfillment) and move data via API and middleware with validation and retry logic.
Can a BigCommerce Microsoft Dynamics 365 integration support multi-storefront, currencies, and localization?
Yes – we design the sync around storefront, warehouse, and currency rules, so each market posts correctly into Dynamics 365 without manual rework.
How is pricing and customer-specific price lists handled between BigCommerce and Microsoft Dynamics 365?
We align Dynamics 365 price lists and customer groups with BigCommerce catalogs, then schedule updates so promotions and contract pricing stay consistent.
What is the typical timeline to connect BigCommerce to Microsoft Dynamics 365, and what affects scope?
Timeline depends on catalog size, custom fields, tax and shipping logic, and whether you need custom ERP workflows, but most projects start with a discovery and a phased rollout.
How do you prevent inventory oversells and order sync failures in a BigCommerce Dynamics 365 ERP integration?
We implement near real-time inventory updates, idempotent order posting, and monitoring, so errors are caught early and don’t create duplicates.
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1. Submit your integration request
2. Join a free strategy & discovery call
We’ll review your business systems, identify key challenges, and uncover actionable opportunities.
3. Get a tailored proposal
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