Connect BigCommerce to ShipBob to sync orders, inventory, tracking numbers, and shipment statuses, so customers get accurate delivery updates and you ship on time.
• BigCommerce order data is sent to ShipBob via API when an order is placed, including customer, shipping, line items, and service-level details.
• SKUs in BigCommerce are mapped to ShipBob items; mismatches are handled via validation rules and logged exceptions to prevent incorrect allocations.
• Inventory levels are synced from ShipBob to BigCommerce per SKU and location, with periodic updates and optional near real-time webhooks where supported.
• Fulfillment status changes in ShipBob are reflected back to BigCommerce, including partial shipments, cancellations, and backorders when applicable.
• Tracking numbers and carrier metadata are pushed from ShipBob to BigCommerce shipments, triggering standard BigCommerce customer notifications.
• Sync activity is recorded with timestamps and payload references, enabling audit trails, retries for transient failures, and error reporting.
.png)
We connect BigCommerce order events to ShipBob via API, then write tracking numbers and carrier status back to BigCommerce for customer-facing updates.
It syncs available stock by SKU and location, so BigCommerce can reflect accurate inventory even when ShipBob splits fulfillment across nodes.
Yes, we map ShipBob’s fulfillment states to BigCommerce shipments, including split orders, partial fulfillments, cancellations, and exceptions.
We set up a consistent SKU policy and, when needed, add translation rules for bundles and kitted items so ShipBob receives the right pickable units.
Yes – scandiweb has delivered 2,100+ eCommerce projects since 2003, and we design integrations with retries, queuing, and monitoring to handle peak traffic.










