Bigcommerce + ShipperHQ integration for accurate shipping rates at checkout
Connect Bigcommerce to ShipperHQ to calculate live carrier rates, show delivery options, and apply shipping rules in real time, so checkout pricing stays accurate.
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• Bigcommerce checkout requests shipping quotes and passes destination, cart contents, quantities, and cart value to ShipperHQ via API.
• Product attributes used for rating (weight, dimensions, origin, freight class, hazmat flags, and shipping groups) are mapped from Bigcommerce catalog fields to ShipperHQ rule inputs.
• Rate rules evaluate carriers, methods, packing logic, and surcharges in ShipperHQ, then return a normalized list of methods with prices and optional delivery estimates back to Bigcommerce.
• Address validation and method restrictions are applied during the quote response, with unsupported destinations and services filtered before display at checkout.
• Rate calls are handled per request, with timeouts and fallback behavior depending on checkout context, and errors captured in logs for troubleshooting.
• Selected shipping method codes are stored on the Bigcommerce order and can be mapped to downstream fulfillment, WMS, or carrier-label workflows.
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Why choose scandiweb to handle BigCommerce integration for you?
How do you connect Bigcommerce to ShipperHQ for live carrier rates at checkout?
We configure the ShipperHQ app, map shipping origins, carriers, and rules, and validate rate requests end to end in a staging checkout before pushing to production.
What shipping data is sent from Bigcommerce to ShipperHQ during rate calculation?
Typically product weight, dimensions, destination, cart value, and selected shipping address are passed so ShipperHQ can apply packing logic, carrier rules, and surcharges.
Can ShipperHQ handle Bigcommerce multi-storefront or multi-country shipping rules?
Yes, ShipperHQ can model region-specific methods, carrier availability, and thresholds, and we align it with your Bigcommerce storefront, currency, and tax setup.
Can the Bigcommerce ShipperHQ integration support dimensional weight, packaging rules, and LTL freight?
Yes, ShipperHQ supports dimensional rating and packing scenarios, and it can show LTL freight methods when your rules and carriers require it.
How do you troubleshoot missing or incorrect ShipperHQ shipping rates in Bigcommerce checkout?
We audit product data, address validation, and rule conflicts, then trace API calls and logs to pinpoint why a method is excluded or priced incorrectly.
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