Salesforce–Infor integration for synced orders, inventory, and invoicing
Connect Salesforce with Infor to keep customer, product, order, inventory, and invoice data consistent across teams, improving reporting accuracy and reducing manual work.
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• Accounts, contacts, and ship-to or bill-to relationships are mapped between Salesforce objects and Infor customer master records, with a defined source of truth per field.
• Item or SKU identifiers and UoM values are translated to a shared key, and product attributes needed for quoting and ordering are synchronized on a schedule or on change.
• Price lists, contract pricing, and discount conditions are synchronized where applicable, with currency and effective-date rules handled in the mapping layer.
• Sales orders created or updated in Salesforce are transmitted to Infor as ERP orders, including lines, taxes where provided, addresses, requested dates, and customer references.
• Infor returns order acknowledgments, status changes, shipment confirmations, and invoice references back to Salesforce, keeping order timelines consistent for sales and support.
• Error handling captures rejected payloads with validation messages, and retries or manual reprocessing are logged for auditability and IT support workflows.
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Why choose scandiweb to handle Salesforce integration for you?
How does a Salesforce CRM to Infor ERP integration keep customer, product, and pricing data consistent?
It maps key master data in both systems and syncs updates on a defined schedule or in near real time. This reduces duplicate records, wrong pricing, and “which system is correct” debates.
Can a Salesforce–Infor integration sync invoicing, payments, and credit status for finance reporting?
Yes, it can pass invoice and payment status, plus credit hold signals, back to Salesforce for visibility. Finance gets cleaner reconciliation because invoices tie to the same orders and accounts.
What data can be synced between Salesforce and Infor for B2B order processing and fulfillment?
Common flows include accounts, contacts, items, pricing, quotes, sales orders, shipments, and invoices. The exact scope depends on which Infor modules you use and how your order lifecycle is set up.
What are the safest ways to connect Salesforce with Infor ERP via API or middleware?
Most builds use Infor and Salesforce APIs, often with middleware to handle retries, queuing, and logging. This improves uptime and makes it easier for IT to trace failures and reprocess messages.
Can scandiweb support a Salesforce–Infor integration for complex B2B multistore setups?
Yes, we regularly implement integrations across complex, multi-entity commerce setups and know the edge cases that break reporting. scandiweb has delivered 2,100+ eCommerce projects since 2003.
1. Submit your integration request
2. Join a free strategy & discovery call
We’ll review your business systems, identify key challenges, and uncover actionable opportunities.
3. Get a tailored proposal
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