Salesforce + Adobe Live Search integration for faster, relevant product discovery
Connect Salesforce Commerce Cloud with Adobe Commerce Live Search to power SaaS-indexed search, facets, rules, and recommendations that improve product discovery and conversion.
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• Catalog entities (products, variants, attributes, categories) are mapped to Adobe Commerce Live Search fields, with locale-specific values routed into the correct store view scope.
• A SaaS indexing pipeline processes catalog changes as deltas, reindexing only updated records and keeping a searchable feed aligned with the active storefront catalog.
• Search facets are derived from attribute metadata and configuration, with filterability and sortability reflected in the index schema used by Adobe Commerce Live Search.
• Merchandising rules and synonym mappings are applied at query time against the SaaS index, while rule evaluation context uses store view, currency, and customer segment signals where available.
• Product availability and price-related signals are represented in indexed fields when provided by the commerce layer, keeping search results consistent with what can actually be purchased.
• Indexing, query, and rule-application events are logged for traceability, with error states captured when payload validation fails or required attributes are missing.
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Why choose scandiweb to handle Salesforce integration for you?
How do you connect Salesforce Commerce Cloud with Adobe Commerce Live Search for SaaS-indexed product search?
We map your catalog, availability, and key attributes into Adobe Commerce Live Search so indexing, facets, and ranking run on the SaaS service while Salesforce remains the source of truth.
What product data and inventory signals should be sent to Adobe Commerce Live Search from Salesforce?
Typically, SKU, titles, categories, attributes for facets, pricing context, and stock signals are synced so search results and filters reflect what customers can actually buy.
Can Adobe Commerce Live Search handle advanced facets, synonyms, and merchandising rules when Salesforce controls pricing and orders?
Yes, facets, synonyms, rules, and boosts live in Live Search, while Salesforce continues to drive customer, pricing, and order logic through your integration layer.
Does the Salesforce + Adobe Commerce Live Search integration support multi-site, multi-language, and localized catalogs?
It can, as long as your feeds include store or locale context so Live Search indexes the right attributes, languages, and facet sets per site.
How do you measure search performance after implementing Adobe Commerce Live Search with Salesforce Commerce Cloud?
We track zero-result searches, search-to-cart rate, revenue from search sessions, and facet usage, then tune rules and facets based on what the data shows.
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